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The UPS Store

3.8
(156 reviews)

Business Details

3000 Whitney Ave, Hamden, CT
06518, United States
(203) 288-8685
https://locations.theupsstore.com/ct/hamden/3000-whitney-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2560 in Hamden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Intersection Of Route 22 And Route 10.

Details

  • DeliveryNot available

Location

The UPS Store
3000 Whitney Ave, Hamden, CT
06518, United States

Hours

Reviews

3.8
156 reviews
5 stars
101
4 stars
9
3 stars
2
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Nemo and Ethan for their exceptional service.

Inconsistency

Several reviews noted inconsistent service experiences, with some customers reporting rude or unhelpful staff, particularly during busy times.

Operational Issues

Customers expressed frustration with operational problems, including late openings, slow service, and issues with printing and packaging fees.

Cleanliness and Organization

The store was frequently described as clean and well-organized, contributing to a positive customer experience.

Pricing Concerns

Some customers felt that the pricing for services, such as printing labels and packaging, was excessive compared to competitors.
  • PR
    Paula Robinson
    5 days ago
    5.0
    Clean store, excellent service.
  • ET
    Ernest Thompson
    Jan 16, 2026
    5.0
    Always perfect
  • KG
    Katie Gibbs
    Jan 16, 2026
    1.0
    rating is for private mailboxes, which is very not good. They do not sort the mail regularly & it takes up to two weeks for mail to be placed in the box. I receive other customer's mail once a week. I assume my mail is being routinely delivered to other customers also. If you have time-sensitive mail, find another resource.
  • CR
    Christopher Rodriguez
    Jan 10, 2026
    5.0
    i originally spoke with mubeena , but the whole staff nemo & asa were all very helpful when I needed help shipping to my family in DR. I thought it would be a headache to send a package there since its overseas but they were all very nice & helped me through the process. 10/10 customer service, will be using this location more.
  • FD
    Frances DiMaggio
    Jan 6, 2026
    5.0
    Great service and friendly workers. They always provide me with a solution for my shipping needs. The store is clean and organized. It’s always a pleasure to go there.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hamden offer?

The UPS Store #2560 in Hamden offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and small business services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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