The UPS Store

3.8
146 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2560 in Hamden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Intersection Of Route 22 And Route 10.

Details

  • DeliveryNot available

Location

The UPS Store
3000 Whitney Ave, Hamden, CT
06518, United States

Hours

Reviews

3.8
140 reviews
5 stars
88
4 stars
9
3 stars
2
2 stars
3
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Nemo and Ethan for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing satisfaction with the speed of processing their shipping and printing needs.

Cleanliness and Organization

The store was often described as clean and well-organized, contributing to a positive customer experience.

Inconsistent Experiences

Some reviews highlighted negative experiences with specific staff members, indicating a lack of consistent customer service quality.

Convenience

The location was appreciated for its convenience, although some customers mentioned issues with parking and store hours.
  • AB
    Alex Bowne
    Nov 13, 2025
    5.0
    I had a great experience with them. Tomoki and everyone was every helpful and extremely friendly. I was so moved when I saw them graciously helping an elderly women who was struggling with her returns.
  • GF
    Greg F
    Nov 12, 2025
    1.0
    $3.19 to print their own label that was already paid for mind you. This is why I always tell my clients to use fedex. Just as stingy as asking customers to pay for a strip of packing tape Response to owner: Really? "high-quality materials"? It was a piece of paper. Market price .01‐.06 cents. I work on the field. I get calls randomly and sometimes a client needs things shipped asap so I dont have time to run home and print a label. So my client paid ups for a label. They already paid for it. And no i am not going to expense a fricken label cause i am not stingy. You decide cause someone doesnt have a label they already paid for to ship (in which all those services you spoke of are included in the payment already) but you decide to be stingy and charge more (1 dollar extra if not in cash) I dont care about the cost I care about the principal of service. I never have this issue at fedex. Its always ups that charges to print a label or charges to let me run a strip of tape down the box. it isnt corporate choice its YOURS as the owner. Keep my 3 bucks you apparently need it 🙂 I'll continue recommending fedex to my clients
  • MC
    Marion Kay Collins
    Oct 31, 2025
    2.0
    Unfriendly to us and other females in the room
  • CR
    Celene Richards
    Oct 3, 2025
    5.0
    I had an amazing experience at the Hamden UPS Store! From start to finish, the service was absolutely phenomenal. Nemo went above and beyond to make sure everything was taken care of smoothly and with such professionalism. He was friendly, attentive, and made the whole process stress-free. Because of the outstanding service I received, I’ll always choose this location over my home store. Highly recommend—thank you, Nemo, for making my visit such a positive one!
  • MO
    michael o'malley
    Oct 3, 2025
    5.0
    These guys are great. Thorough, kind, responsive!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Hamden offer?

The UPS Store #2560 in Hamden offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and small business services.