Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2560 in Hamden offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At Intersection Of Route 22 And Route 10.
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Nemo and Ethan for their exceptional service.
Inconsistency
Several reviews noted inconsistent service experiences, with some customers reporting rude or unhelpful staff, particularly from specific employees.
Pricing Issues
Customers expressed frustration over additional charges for services like printing labels and packaging, feeling these fees were excessive or unnecessary.
Store Management
There were complaints about management and staffing issues, including long wait times and inadequate training of employees, leading to poor customer experiences.
Cleanliness and Organization
The store was generally described as clean and well-organized, contributing to a positive shopping experience for many customers.
CR
Christopher Rodriguez
1 day ago
5.0
i originally spoke with mubeena , but the whole staff nemo & asa were all very helpful when I needed help shipping to my family in DR. I thought it would be a headache to send a package there since its overseas but they were all very nice & helped me through the process. 10/10 customer service, will be using this location more.
FD
Frances DiMaggio
5 days ago
5.0
Great service and friendly workers. They always provide me with a solution for my shipping needs. The store is clean and organized. It’s always a pleasure to go there.
TD
Teslaratii Ya Digg
Dec 23, 2025
5.0
Nemo is a gem here! Much appreciation for his patience and service today as he assisted me with a big & heavy return! I’ll certainly consider this location for future returns as long as Nemo is here!
Thank you kindly!
BP
Bethanne Panuzio
Dec 9, 2025
5.0
Very helpful!
GF
Greg F
Nov 12, 2025
1.0
$3.19 to print their own label that was already paid for mind you.
This is why I always tell my clients to use fedex. Just as stingy as asking customers to pay for a strip of packing tape
Response to owner:
Really? "high-quality materials"? It was a piece of paper. Market price .01‐.06 cents.
I work on the field. I get calls randomly and sometimes a client needs things shipped asap so I dont have time to run home and print a label. So my client paid ups for a label. They already paid for it. And no i am not going to expense a fricken label cause i am not stingy. You decide cause someone doesnt have a label they already paid for to ship (in which all those services you spoke of are included in the payment already) but you decide to be stingy and charge more (1 dollar extra if not in cash)
I dont care about the cost I care about the principal of service. I never have this issue at fedex. Its always ups that charges to print a label or charges to let me run a strip of tape down the box. it isnt corporate choice its YOURS as the owner. Keep my 3 bucks you apparently need it 🙂 I'll continue recommending fedex to my clients
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Hamden offer?
The UPS Store #2560 in Hamden offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and small business services.
What are the regular business hours for The UPS Store in Hamden?
The store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store in Hamden open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Where is The UPS Store located in Hamden?
It is located at 3000 Whitney Ave, at the intersection of Route 22 and Route 10 in Hamden, CT 06518.
What payment options are accepted at The UPS Store in Hamden?
The UPS Store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Hamden offer mailbox rental services?
Yes, they provide mailbox rentals and mailbox services for your mail and packages.
Are there any special offers or coupons available at The UPS Store in Hamden?
Yes, you can save big with their special offers and coupons available on their website.
What nearby restaurants can I visit before or after using The UPS Store services in Hamden?
Nearby restaurants include Mikro Depot (an American gastropub), Brgrko (burger restaurant), The Rib House II Go (barbecue restaurant), and Superior Whitney Pizza (pizza restaurant).
Are there any nearby services like nail salons or dry cleaners close to The UPS Store in Hamden?
Yes, YY Nails and Spa is a nearby nail and beauty salon, and Executive Cleaners offers dry cleaning and laundry services close to the store.
What nearby places can help me with legal or imaging services near The UPS Store in Hamden?
Matthew Marin provides criminal defense law and legal services nearby, and Ross Imaging Center is available for framing and imaging needs.