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United States Postal Service

2.7
(117 reviews)

Business Details

29 Valley Dr, Greenwich, CT
06831, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 29 Valley Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
29 Valley Dr, Greenwich, CT
06831, United States

Hours

Reviews

2.7
117 reviews
5 stars
43
4 stars
6
3 stars
2
2 stars
3
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant divide in customer service experiences, with some staff being praised for their friendliness and helpfulness, while others are described as rude and unprofessional.

Efficiency

Many customers reported long wait times and inefficiencies, particularly during busy periods, leading to frustration.

Delivery Issues

Numerous complaints about lost or misdelivered packages, as well as inconsistent mail delivery, were noted.

Staff Attitude

Several reviews highlighted negative attitudes from certain staff members, contrasting with positive experiences from others.
  • AC
    A CC
    Feb 12, 2026
    1.0
    Incredibly rude and nasty staff. Telling me I need to pay for ANOTHER package when the package itself is already payed for in advance. I have been to this location MANY times with the same type of packaging and it ALWAYS went through but this time suddenly it won’t work?? Despite it working ALL of the other times I delivered something with the SAME type of packaging? Paying an extra $4 for a package that was already paid for. Taking your job WAY too seriously…
  • NN
    Noela
    Feb 12, 2026
    1.0
    They scanned an envelope on 2.3.26 which maybe my Medicare card. It was not taken from my mailbox as my husband went out to get it a few minutes after mail was delivered. To date I have not received it. Unable to speak with them. Will file necessary report. Make sure you get your mail.
  • AC
    Aro Contreras
    Jan 22, 2026
    1.0
    One start because if you are unlucky you have to deal with the nastiest woman postal clerk ever. She is mean and not helpful. Five stars to the rest of the guys that work there, unlike the female clerk they are super nice and friendly.
  • TS
    T S
    Oct 31, 2025
    1.0
    I mail packages every week but not here. In the nabe and stopped in. Hard to believe this branch is run by USPS. Only 3 customers but waited over 20 minutes. Such nasty staff. Total torture chamber. Never again.
  • HO
    Haelim Oh
    Oct 22, 2025
    1.0
    Horrible passport service and usps employee who was rude and derogatory with lots of attitude. We booked two appointments - the first one was cancelled on the spot because everyone was out sick and the second one cancelled because nobody is there despite making an online appointment. Go elsewhere for passport services. Not sure why it’s necessary to be nasty to people asking questions.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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