United States Postal Service

2.8
88 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 888 Silver Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
888 Silver Ln, East Hartford, CT
06118, United States

Hours

Reviews

2.8
88 reviews
5 stars
33
4 stars
7
3 stars
0
2 stars
4
1 star
44
  • VM
    Valeryt Marte
    3 days ago
    5.0
    I came here to apply for my passport and honestly had a great experience. Both Vicky and James were excellent, very kind, professional, and patient. They explained everything clearly and took their time to make sure I understood the process. I truly don’t understand why this location has bad reviews because the place was clean, organized, and the staff was very respectful. I never felt rushed or treated rudely; on the contrary, the service was friendly and helpful. Overall, it was a very, very good experience, and I truly appreciate the great customer service, especially from Vicky and James. Highly recommended.
  • VZ
    Velma Zullo
    Jan 2, 2026
    1.0
    Talking to a live person is totally impossible. So round and round you go with fake person.
  • MH
    Martha Henderson
    Dec 17, 2025
    1.0
    Usually a good post office.. been going for years but lately it’s only 1 employee & that’s abuse to him & the customers. The poor guy needs bathroom breaks & lunch & has to do it when there’s no customers but it’s the Christmas Season & it’s only 1 person. What’s going on? Cut backs or nobody wants to work? Definitely have to change my location & shame on management.
  • SL
    Seung-Yub Lee
    Dec 11, 2025
    5.0
    Usually we don’t have a pleasant experience at DMV or USPS but I was able to watch how Vicky handles so many customers in a very efficient way while I was packaging. It was quite impressive and I would recommend East Hartford office. Thanks.
  • RS
    Ryan Schreiber
    Dec 3, 2025
    5.0
    Noice

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.