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Visit your local Post Office™ at 74 Olivia St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Go to the Shelton office. Kim told me, very nastily, that they do not have boxes at this post office location. I had to go elsewhere to mail what I needed to, and thank God for that. The woman behind the counter ruins the experience. I've been going to this location for years and the customer service is ALWAYS the same. Kim also refused to tell me that I would not be charged for supplies if I had priority shipping. I regret giving this location business.
VM
Vivian Muniz
Dec 5, 2025
1.0
Poor customer service; the attendants do not respond to our greetings.
P3
Philip Domino (3Dominos)
Nov 15, 2025
1.0
KIM, Saturday back counter employee is rude and yelling at customers. Very unpleasant experience.
Never had such a negative experience in a post office.
HP
Helena Pelic
Jul 15, 2025
1.0
If I can get 0 star I would. Kim was so rude and if she can not deal with customers she shouldn’t work there. This happens every time I go to Derby post office. Today I had to go to Ansonia because of Kim and there I was treated with respect and very professional. I’ll never go to Derby post office again.
BB
BC
Dec 30, 2024
1.0
The customer service at this Post Office is disappointing due to the unprofessional and rude behavior of an employee named Kim. Her conduct is inappropriate for someone in a role that requires interaction with the public. Numerous other reviews highlight similar experiences with her, indicating a consistent pattern of unprofessionalism that clearly goes back several years.
If you've shared a similar experience make sure you make a formal complaint via USPS website. This employees behavior is clearly unacceptable and has been going on for too long. Incredible that the conduct has not been addressed yet.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 74 Olivia St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Does this Post Office accept first-time passport applications?
Yes, many Post Offices including this one accept first-time passport applications and may also provide passport photos.
Do I need an appointment to use the passport services here?
Most passport services require an appointment via the online scheduler, though some limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 74 Olivia St?
Monday to Friday, it is open from 9:00 AM to 4:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
Can I reserve a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one securely online, then complete setup in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most locations offer 24/7 access to PO Boxes in the lobby, though hours may vary, so check with this Post Office for specific details.
What nearby places can I visit after mailing packages at this Post Office?
You can visit the nearby Sterling Opera House for cultural events, Derby Green park for outdoor leisure, or enjoy a meal at nearby Retro Grub & Pub or Fuego Wine Bar.
Is there parking available near the Post Office at 74 Olivia St?
Yes, the Municipal Parking Garage is nearby, making it convenient to park when visiting the Post Office and neighboring businesses.
Where can I find medical or wellness services near the Post Office?
Nearby options include Medexpress for urgent care, Natural Balance Therapeutic Massage for relaxation, and Sunflower Dental Care for dental needs.
Are there any nearby places to eat or relax after visiting the Post Office?
Yes, you can enjoy food and drinks at Retro Grub & Pub, Bar None bar, Fuego Wine Bar, or H 'Cue Texas BBQ, all within walking distance.