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United States Postal Service

2.1
(44 reviews)

Business Details

74 Olivia St, Derby, CT
06418, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 74 Olivia St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
74 Olivia St, Derby, CT
06418, United States

Hours

Reviews

2.1
44 reviews
5 stars
9
4 stars
4
3 stars
0
2 stars
1
1 star
30
  • AJ
    andrea jones
    Jan 21, 2026
    1.0
    The woman at the counter was unbelievably mean ! She told the woman before us to step aside and GET OUT OF THE WAY! Who acts like that ? She then took pics of my 9 yr old daughter for a passport and made her cry . I will never come back and I suggest others to steer clear as well . Honestly who really NEEDS to use their services anymore ?
  • IS
    Ian Schroeder
    Dec 5, 2025
    1.0
    Go to the Shelton office. Kim told me, very nastily, that they do not have boxes at this post office location. I had to go elsewhere to mail what I needed to, and thank God for that. The woman behind the counter ruins the experience. I've been going to this location for years and the customer service is ALWAYS the same. Kim also refused to tell me that I would not be charged for supplies if I had priority shipping. I regret giving this location business.
  • VM
    Vivian Muniz
    Dec 5, 2025
    1.0
    Poor customer service; the attendants do not respond to our greetings.
  • P3
    Philip Domino (3Dominos)
    Nov 15, 2025
    1.0
    KIM, Saturday back counter employee is rude and yelling at customers. Very unpleasant experience. Never had such a negative experience in a post office.
  • BB
    BC
    Dec 30, 2024
    1.0
    The customer service at this Post Office is disappointing due to the unprofessional and rude behavior of an employee named Kim. Her conduct is inappropriate for someone in a role that requires interaction with the public. Numerous other reviews highlight similar experiences with her, indicating a consistent pattern of unprofessionalism that clearly goes back several years. If you've shared a similar experience make sure you make a formal complaint via USPS website. This employees behavior is clearly unacceptable and has been going on for too long. Incredible that the conduct has not been addressed yet.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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