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Visit your local Post Office™ at 23 Backus Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.0
113 reviews
5 stars
46
4 stars
9
3 stars
4
2 stars
6
1 star
48
- DMDiora Mason-Merchant2 days ago5.0Mary was so wonderful. She took the time to find my package which was returned to sender
- NCNicole C6 days ago5.0I don’t know why USPS has a bad reputation. The customer service is absolutely incredible. This is the second time I had to call due to a delivery issue, I called customer service who contacted the Danbury location. Both times I received a call back within an hour and with a solution to my issue. The employees are also always super helpful and pleasant.
- ACAnya ChambersNov 1, 20251.0The worst USPS i’ve ever been to. Felt like I was treated like a criminal. I’m fairly young and just started to live on my own so i’m still learning day by day. I had first went to the location on Main St. I need a money order to move into my apartment. The clerk at the Main St location told me she was covering for someone and that she wasn’t able to do the money order for me, so she sent me to the Backus ave location. I went there, told them the amount, and now since the amount was over a certain amount, I had to fill a form. Mind you, i’m also in the process of moving and came to the location with my father in the moving van. I’m still trying to get used to my new address, so I had put the new address down. Noticing my mistake, I needed to put my address that’s on my license, so i did scribble and put it underneath. The clerk grabs his manager, and the manager asked to see my license, which I did. She tells me to move to the side. Then she tells ALL of the other clerks to move away from me. This makes me feel uncomfortable because there was a long line of customers waiting behind. The manager comes back, gives me my license and says ‘I’m not processing this money order. Because you went to the other location and tried to do the same thing and I have the right to refuse’. I then try to explain to her that the person at the Main st location sent me and kept getting interrupted by her saying ‘I have the right to refuse’. ‘No you were at the other location and tried to do the same thing’. She even asked me what I was paying with and I told her a debit card and still went process it. I don’t know her name but she was very rude to me for no reason. She also said to me she knows that me and my ‘little friend in the van’ can leave. Mind you, it’s my father in the moving van. I went to grab my father and told him what happened. He had explain to her that I was moving and needed the money to move in. In the beginning she kept repeating the same things but then she asked me for PROOF that I was moving. Then she had gave me another paper to fill out and say ‘if you fill this form the same way you did it before I will not accept it’. And if she’s reading this, I really don’t like how I was treated in there. Yes i’m young, yes it was a learning experience for me but I wish you would’ve let me spoke and stopped interrupting me. I understand there’s been fraud happening and you have to always be careful with stuff going on. But it’s the fact you embarrassed me in front of all those customers and didn’t give me a chance to speak. You apologized when I was leaving but I don’t think you really cared about how that made me feel especially as a customer. You could’ve said “You scribbled this and i can’t accept it, write a new form” or something of the sort. No. You told me to move and the clerks to move away from me. It made me felt like I did something wrong, like committed a crime. Thank you for processing it, but I didn’t have to go through that. Nobody should especially first timers. Horrible experience ever, but you live and you learn.
- GBGeri BreniaOct 6, 20255.0Very friendly staff. Convenience area. Easy access
- NMNica MateoSep 23, 20253.0The young cocky man at the desk was sitting down and without asking me how my service was he took it upon himself to give himself a smile face on the screen... I wouldnt have given him that if I had the option... its clear he hates his job and isn't peopley
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Danbury?
It is located at 23 Backus Ave, Danbury, CT 06810.
What are the opening hours of the United States Postal Service at 23 Backus Ave?
Monday through Friday from 9:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:30 PM, and closed on Sundays.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can handle passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled online, though limited walk-ins are available at select times.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Are PO Boxes available at this Post Office and how can I get one?
Yes, you can search, reserve, and apply for PO Boxes online or in person by bringing two forms of ID.
Can I access my PO Box after regular lobby hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but hours vary, so check with this Post Office specifically.
What nearby post offices are around the United States Postal Service at 23 Backus Ave?
Nearby post offices include Post Office Backus Avenue and US Post Office, which might be useful for alternative mailing services or package pickup.
What nearby services can customers visit after or before their trip to the Post Office?
Customers can visit nearby services such as Rumble Creative Studios for gifts or screen printing, or Advanced Chiropractic Wellness Care-Danbury P.L.L.C for health and wellness needs.
Are there any nearby beauty or wellness salons close to the Post Office?
Yes, nearby salons include ELSA HAIR Stylist, MabotêAesthetic, Katia de Paula SPA, and Adela Nail Spa, ideal for relaxation before or after your postal errands.