With a focus on the community of small businesses and consumers, Staples in Danbury, CT provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude behavior and poor service experiences.
Staff Competence
Several reviews highlighted issues with staff knowledge and training, with some employees being described as unhelpful or dismissive.
Store Environment
The store is generally described as clean and well-stocked, but some customers noted issues with organization and product availability.
Management Issues
There are multiple complaints regarding management practices, including aggressive sales tactics and poor employee treatment, leading to a negative atmosphere.
Product Pricing
Customers expressed dissatisfaction with pricing, particularly regarding printer ink, which was perceived as overpriced.
VV
verbana23
3 days ago
5.0
Helpful staff for Amazon returns. Thank you!
SS
Sksm Sksmsme
Aug 24, 2025
1.0
Walked past staples on Newtown rd at 6:30. I heard a man yelling, apparently they were close was the man stated several times in a loud derogatory tone.The girl with a arm full of packages really didn’t know what to do with this man yelling at her trapped in the doorway. The lady asked him his name and he yelled Zach it’s Zach from printing and now I am at the door. He chased her out she was shaken up with good reason.
I myself have had the displeasure of dealing with Zach in the printing department in the past. When I asked for help, Zach told me to figure it out. On another occasion Zach did come help after much pissing and moaning and grumbling.
I really hope Staples looks at these reviews, What I witnessed today with a customer being verbally degraded and yelled at in a 8 ft space without her really able to back away from his is ridiculous, if I was management there that would be an automatic termination.
I will using any business store but Staples. Any store that can disrespect their customers like that is not a store that deserves business.
I literally had to ask the lady it was ok she was so shaken up.
JR
Joel Reichin
Aug 24, 2025
5.0
Excellent service
JM
Julie M
Aug 5, 2025
5.0
Super friendly, excellent service and amazing deals/rewards system!
Hopefully the coupon/app issue gets resolved soon.
Highly recommend, especially during back to school.
Special thanks to the associates that helped me in the Danbury Newtown Rd store!
You guys Rock!! 🤘🤩 🪨 😊👍
RH
Richard Hutter
Aug 4, 2025
5.0
Great Store. Clean, well stocked. Helpful and friendly staff. Got everything I needed.
What are the regular opening hours for Staples in Danbury, CT?
Staples in Danbury, CT is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
What services does Staples offer at the Danbury location?
Staples in Danbury offers printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, Amazon returns and pickup, and tech support services.
What payment methods are accepted at Staples in Danbury?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, and Visa.
What brands and products can I find at Staples Danbury?
You can find brands like Amazon, Avery, Dell, HP, Microsoft, Apple, Canon, Brother, Epson, and more. Products include laptops, desktops, printers, office supplies, furniture, and technology accessories.
Are there services for recycling at Staples Danbury?
Is free Wi-Fi available for customers at Staples Danbury?
Yes, Staples provides free Wi-Fi for customers in the store.
Which nearby stores can I visit for clothing and home goods around Staples Danbury?
Nearby, you can visit T.J.Maxx for clothing, HomeGoods for furniture and home items, and Sierra for outdoor gear and clothing.
What nearby restaurants are convenient to Staples Danbury for a meal before or after shopping?
You can enjoy meals at nearby places such as Tivoli Pizza, Kru Grill House (Caribbean cuisine), McDonald's, and Boston Market, all close to Staples Danbury.
Are there any nearby services for key and locksmith needs near Staples Danbury?
Yes, KeyMe Locksmiths and Minute Key are nearby and provide professional locksmith services.