United States Postal Service

2.1
50 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 528 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
528 Main St, Cromwell, CT
06416, United States

Hours

Reviews

2.1
50 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star
35
  • NW
    Nick Westwood
    Sep 30, 2025
    3.0
    Seems like the post office remained in the past...
  • MB
    Marek Biernat
    Jun 23, 2025
    1.0
    Living in Cromwel 30 years, the worst service ever, very unpleasant people. Avoid
  • BW
    barbara walker
    Apr 7, 2025
    1.0
    Certified mail doesn’t get delivered and you don’t get a refund. Mail doesn’t get delivered after 2 months and so on. Not friendly workers. You hate to ask a question. They keep sending mail that isn’t mine and you tell them but they keep sending. You return mail that isn’t yours and they don’t even say thank you. Aweful!
  • SM
    Scott McNamee
    Oct 27, 2022
    1.0
    Shipped a package to Quebec, Canada today and was rudely asked to complete the customs form twice because I wrote the street name in French (because that is the street name) and was forced to translate the street to English despite not speaking French. I am not confident my package will arrive to its destination because there is now a large printed label with an incorrect address on it.
  • RO
    rachel o
    Aug 25, 2022
    5.0
    Not sure why this post office has such a low review…Steve who seems to always be there is so helpful and fast. Have never had an issue

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.