The UPS Store

3.9
67 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0959 in Cromwell offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind The Pub 99 Restaurant, Aaa And D'Angelo's Also Located In The Plaza.

Details

  • DeliveryNot available

Location

The UPS Store
34-3 Shunpike Rd, Cromwell, CT
06416, United States

Hours

Reviews

3.9
67 reviews
5 stars
42
4 stars
7
3 stars
1
2 stars
4
1 star
13
  • CC
    Christina C.
    Oct 31, 2025
    5.0
    I use this location often and the staff is always very friendly and helpful.
  • PA
    Priscilla Arthur
    Aug 28, 2025
    5.0
    Efficient with friendly staff 🙂
  • CP
    Courtney Patterson-Faye
    Aug 25, 2025
    2.0
    This review would be five stars if it were based on the vast majority of the positive experiences that I’ve had with the people who usually help me return my packages (a tall slender white-presenting man [super nice!], a tall bigger white-presenting man [he has a cane of sorts, and is always kind!], and a couple of young white-presenting women; one blond, one brunette). However, the manager Brian (short white-presenting man), left an undeniably terrible taste in my mouth about this location and the company overall. I came in to retrieve a package that was returned to the store after being undeliverable. His abrasive tone, lack of compassion, and outright condescending response to my situation assured me that should I ever need to return to this location, I will avoid him at all costs. I mentioned that the business that I tried to send my package to did not receive any delivery notices (they emailed and told me so), he responded by saying they always leave notices, even on his door early in the morning. He basically was saying that he didn’t believe me or the business. He dismissively asked me, “Well, what do you want to do?” as he promptly reminded me that I’d have to pay again for them to send it out. I never asked for a refund, in fact, I never expected anything else but courtesy, and clearing he was lacking that. Lastly, I said I would simply send it from the post office, and he audaciously said, “Well make sure you get some tracking on it.” As if I was stupid or new to this. That was the straw that made me write this review. I will not tolerate mistreatment and/or disrespect, from this business or anywhere else.
  • KG
    Kevin Adams (Kevin the dog Guy)
    Aug 19, 2025
    5.0
    Faster than I thought. The line is long because it's a good experience. The workers are thoughtful, kind, and knowledgeable. Don't worry about how long the line maybe because they are fast! I will always go there for all my shipping needs!
  • WR
    Wilma Rivera
    Aug 19, 2025
    5.0
    Just was here and I must say you have an employee there named naya. She was the nicest person. I really appreciate employee like that. Pleasant and very helpful. Beautiful person. Thank you

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Cromwell offer?

The UPS Store #0959 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.