United States Postal Service

2.5
23 reviews

About

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Visit your local Post Office™ at 1376 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1376 Main St, Coventry, CT
06238, United States

Hours

Reviews

2.5
23 reviews
5 stars
7
4 stars
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1 star
12
  • SD
    Steve Durdan
    Nov 4, 2025
    5.0
    Very helpful and pleasant
  • VE
    Valerie E
    Jun 22, 2025
    1.0
    I need to trace 3 missing USPS issued money orders & see if they were stolen/cashed (turned out they were). I went to this location & asked the woman for the forms I needed to fill out. She looked dumbfounded & said. 'We don't do that here.' I said 'Yes, you do.' It went back & forth for a bit with her denying she even understood what I was talking about & getting a nasty attitude. Finally she told me, 'You gotta go to Storrs for that' (lie). I had no choice but to leave. When I got to the Storrs location, I explained how the rude employee in Coventry lied to me, etc.. The Storrs employees looked at each other, rolled their eyes & said it happens constantly, that the workers at the Coventry location are awful, refuse to do their job, claim they can't help people & tell them to drive to Storrs all the time. They said they have loads of regular customers from Coventry now because of this. I'll avoid the Coventry location at all costs because of that woman, but I assume that's exactly what she wants anyway so she can do as little work as possible.
  • CA
    Colin Archer
    May 28, 2025
    1.0
    I've had better experiences with the DMV. Had to be the most unpleasant woman I have ever met working at the counter. We got there early in the morning and we were at most the third person at the counter and she was giving us attitude immediately. For context my partner and I have never been to the post office and my 300+ dollar package was never delivered when we had scheduled it for redelivery so we went to the post office and the woman was acting like we were expected to know everything off the bat, we told her that we were there to pick up a package and she just stared at us blankely like we knew what to do and then when we saw it sitting there she needed id (package was under my partners name and he didn't have id) and she acted like we already knew that. Like holy crap lady we weren't even notified that it was changed from redelivery to pickup. Most condescending worker I have ever met and I wish this could be done at a different office.
  • VV
    valentin
    May 28, 2025
    1.0
    Had to go to the post office because apparently they decided to not redeliver my package. It was my first ever time picking up mail from the post office, so I wasn't really sure what to say. I went up to the front and said I needed to pick up a package. Was met with silence before "Okay? Am I supposed to know what package?" I'm sorry, what kind of customer service is that? She was extremely condescending and rude. I was there pretty much as soon as the place opened. It's that early, I was at most the third person she talked to, and she already had attitude?
  • DD
    Dan
    May 3, 2021
    2.0
    I honestly rarely use the post office. I've only been to this location 2-3 times since moving to town 6 years ago. I tend to always get the same person behind the counter and she constantly has a bad attitude. Went in today at 4:30pm and the sign on the door says they close at 5. two customers in front of me and all I wanted to do was buy a book of stamps. She told another customer to tell me she was closed. Not according to the sign on your door. Just overall bad attitude and poor customer service from this location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.