United States Postal Service

2.4
15 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 181 Willimantic Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
181 Willimantic Rd, Chaplin, CT
06235, United States

Hours

Reviews

2.4
15 reviews
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  • JM
    Jeremy Morin
    Nov 16, 2025
    5.0
    What's in your wallet?
  • CT
    Chris Tilski
    Sep 13, 2025
    1.0
    Every time I have a package go through here I never receive it, they always make up an excuse not to deliver. Laziness and incompetence floods through this facility
  • SS
    Stephen Scholan
    Aug 18, 2025
    1.0
    Completely unprofessional Post Master. Not only did she not have money orders, she thought it was funny because the person before me bought the last one. Like what a coincidence, two people in a row wanted a money order! Its only a federal document right? Apparently it's not important to her to keep these available for the people of Chaplin. She literally laughed with the other customer. Her lack of awareness is astounding. People have bills to pay and we rely on the post office for things like money orders. This Post Master is the reason I will never enter that building again. I will take my business to the Willimantic Post Office where they set the standard high. At least Willimantic workers actually wear uniforms. Chaplin workers just wear whatever they want, looking like they just walked off the street.
  • WO
    William OBrien
    Oct 16, 2023
    1.0
    No pen I could use? Really? If it were a private entity they'd fail....
  • JB
    jason bourne
    Jun 17, 2023
    1.0
    Consistantly poor customer service. The post master working there is rude and condescending, just a miserable person that has no business being in customer service. It's unfortunate because most of our postal workers in northeast ct are awesome. I hope she is replaced or transferred soon as there are a lot of folks complaining about this employee.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.