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Visit your local Post Office™ at 181 Willimantic Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Every time I have a package go through here I never receive it, they always make up an excuse not to deliver. Laziness and incompetence floods through this facility
SS
Stephen Scholan
Aug 18, 2025
1.0
Completely unprofessional Post Master. Not only did she not have money orders, she thought it was funny because the person before me bought the last one. Like what a coincidence, two people in a row wanted a money order! Its only a federal document right? Apparently it's not important to her to keep these available for the people of Chaplin. She literally laughed with the other customer. Her lack of awareness is astounding. People have bills to pay and we rely on the post office for things like money orders. This Post Master is the reason I will never enter that building again. I will take my business to the Willimantic Post Office where they set the standard high. At least Willimantic workers actually wear uniforms. Chaplin workers just wear whatever they want, looking like they just walked off the street.
WO
William OBrien
Oct 16, 2023
1.0
No pen I could use? Really? If it were a private entity they'd fail....
JB
jason bourne
Jun 17, 2023
1.0
Consistantly poor customer service. The post master working there is rude and condescending, just a miserable person that has no business being in customer service. It's unfortunate because most of our postal workers in northeast ct are awesome. I hope she is replaced or transferred soon as there are a lot of folks complaining about this employee.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services does the United States Postal Service at 181 Willimantic Rd offer?
This Post Office provides mail and package shipping, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this location?
Yes, thousands of Post Offices accept first-time passport applications and many provide passport photo services, but you must complete and print your application form before applying.
Is an appointment required for passport services at this Post Office?
Most locations require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this USPS location?
Monday to Friday: 8:30 AM to 12:00 PM and 1:00 PM to 5:00 PM; Saturday: 9:00 AM to 12:00 PM; closed on Sunday.
How can I rent a PO Box at this Post Office?
You can apply online to search and reserve a PO Box or visit the Post Office in person with two valid IDs and the application form.
Are PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 access to PO Boxes located in the lobby, but access hours may vary, so check with this location for details.
What nearby food options are available near the Post Office?
Customers can enjoy meals or snacks at nearby places like Pine Acres Family Restaurant, Blondie's Country Diner, Blimpie America’s Sub Shop, or the Awesome Apple Crisp food truck.
Where can I find nearby automotive services around the Post Office?
Several automotive service providers such as R&N Automotive, Chris’s Automotive, Rt 6 Auto, and Family Auto Repair LLC are conveniently located nearby.
Are there lodging options near the United States Postal Service on Willimantic Rd?
Yes, lodging options nearby include Pleasant View Motel and Passport Inn and Suites for convenient accommodations.
How can nearby gas stations help when visiting this Post Office?
Nearby gas stations like Zlotnick's Irving and Yatco-Gulf make it easy to fuel your vehicle before or after your visit to the Post Office.