The UPS Store

Reviews

• NN

  Nicole

  Oct 10, 2025
  5.0
  Super quick service at this location and friendly staff!
• MB

  Mark Benmaor

  Aug 18, 2025
  5.0
  Always a pleasure doing BUISNESS as my local ups store @ canton Connecticut 😀
• AK

  Abby K

  Aug 4, 2025
  5.0
  Bret at the UPS store in the Canton Village is awesome. Thank you so much for the help today. He saw me from inside trying to carry my package and my baby's carseat and he came out and held the door open for me. My whole transaction took less than a minute but i'll keep thinking about how great the experience I had here was all day. Thank you so much!
• AS

  Alana Sayn-Wittgenstein

  Jun 24, 2025
  1.0
  I recently used this UPS Store to handle the shipment of items I won at an auction house in Litchfield. Unfortunately, my experience was extremely disappointing due to poor communication and lack of professionalism. Despite several follow-ups, I did not receive a tracking number until more than a week after the items had already been shipped. By the time I was finally given the tracking information, I learned that the package had already been delivered days earlier and I had no idea. Since I am currently abroad, I was unable to anticipate or make arrangements for the delivery. As a result, the package was left unattended outside my home, exposed to the elements. The items were damaged due to being left out in the rain. This was a situation that could have been entirely avoided had I been provided timely shipping information. This lack of responsiveness and poor customer service is unacceptable, particularly when dealing with valuable or fragile items. I expected a higher standard of professionalism from a UPS Store. I hope this feedback is taken seriously so that future customers do not have to deal with similar issues.
• MG

  Marques Gibson

  Jun 21, 2025
  5.0
  The person that helped me was very helpful

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