United States Postal Service

2.9
20 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 715 George Washington Tpke to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
715 George Washington Tpke, Burlington, CT
06013, United States

Hours

Reviews

2.9
20 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
10
  • JR
    Jennifer Rodriguez
    Aug 29, 2025
    1.0
    I have to file a report because the idiot either stole my package or dropped it off elsewhere smh
  • TT
    Tiff
    Jun 22, 2024
    1.0
    They never answer the phone.
  • AM
    Alexa Majka
    Apr 11, 2022
    1.0
    I had a passport appointment scheduled on 3/15. When I arrived, the woman at the counter said “you could have done this yourself, you didn’t need an appointment.” I told her the reason I was there is because I was not sure if I had done everything correctly and I specifically made an appointment to be assisted in process. She handed me an envelope and told me to fill it out outside and come back when I am done. She did not help me at all. I even had to ask her if I had filled out the form correctly, to which she responded that I had. Come to today, a month later, I receive an email from the National Passport Center, stating that I need to redo my entire application because I sent in the wrong form. I have a trip planned in a couple of weeks, and now I am unsure if my passport will even arrive in time. I am extremely upset with the rude, unprofessional, lacking-in-knowledge services at this location. I had made an appointment for a reason and walked out that day uncertain that I had even gone through the process correctly since I was not helped whatsoever. I will likely be filing a formal complaint.
  • MM
    Mike
    Apr 30, 2020
    5.0
    this town is full of wackos
  • RB
    Ryan Bartholomew
    Apr 18, 2017
    1.0
    This place is the worst, they couldn't even deliver a package to themselves.. Going and asking about mail in person is useless and if you try to call them don't expect an answer. If I could give them 0 stars I would.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.