United States Postal Service

4.1
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 35 Park Pl to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
35 Park Pl, Branford, CT
06405, United States

Hours

Reviews

4.1
30 reviews
5 stars
21
4 stars
2
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0
2 stars
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1 star
4
  • BJ
    Brant Johnson
    Nov 12, 2022
    2.0
    Normally this post office would garner a 5 star review from me; friendly, quick, etc. But when it comes to making an appointment for a passport… they fail miserably. Appointments can be made as early as 9am and they ask that you show up 10 minutes early. I showed up at 9:15am for my 9:30 Appt. and they tell me that the person who does passports doesn’t get in until 9:30 am plus I need to wait for the 9am Appt. to get done first. 😡 Waisting customers time!
  • BW
    Bruce Wayne
    Feb 22, 2022
    5.0
    I've been a customer at this location since the day they opened. I've had a PO Box, done a vast amount of bulk mailing and been a regular shipper over the last year. Never had any issues. Customer service always better than expected - especially considering many of their customers come in ill- prepared, with off the wall questions or simply have no clue. All of the reps handle each transaction professionally, friendly and precisely. Kudos to you!
  • MS
    Mike Sanger
    Sep 1, 2020
    2.0
    The clerk was friendly (which doesn't happen often), but there's always a line and seemingly 3 other workers just standing around talking behind the counter. One worker had zero mask and was just looking at his smartphone while standing behind two other workers with masks - he ended up being the manager. He came over to assist this clerk with her nose out because the contact-less payment option wasn't working. Giving 2 stars for the lack of following safety guidelines that are even printed and displayed in front of the clerks. Do better, Branford USPS. My mask protects you, your mask (if you had one), protects me.
  • JH
    Jessica Holcomb
    Apr 3, 2017
    5.0
    I prefer this post office and north haven. They have the best customer service and get you in and out.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.