United States Postal Service

4.1
11 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1 Botsford Hill Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1 Botsford Hill Rd, Botsford, CT
06404, United States

Hours

Reviews

4.1
11 reviews
5 stars
8
4 stars
0
3 stars
1
2 stars
0
1 star
2
  • NC
    N Cid
    Aug 28, 2025
    5.0
    Excellent customer service - employee was super helpful, friendly, and efficient.
  • VS
    Vanessa Scott
    May 22, 2023
    1.0
    Saturday morning 5/20/23 approx 1015am. No one at the counter. Waited a short time and a woman comes sauntering out and looks and acts the entire time as if we're bothering her. Not glad to have a good job with great benefits, she wasn't even engaged. Wouldn't look you in the eye. When you had a simple question, she was put off. Sad to see how she could care less about her job or customers.
  • JH
    Jean Herman
    Oct 6, 2018
    1.0
    The worst experience ever. Associate was not helpful and had a bad attitue. All she heard was my package was being sent abroad and she lost her mind and I felt she was being racist.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.