United States Postal Service

1.8
73 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 15 Enford St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15 Enford St, Avon, CT
06001, United States

Hours

Reviews

1.8
73 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
3
1 star
55
  • KA
    Kayden Aman
    Aug 25, 2025
    1.0
    They never pick up the phone and they said they couldn’t deliver my package because they couldn’t get access to my drive way, THERE IS NOTHING BLOCKING THE DRIVE WAY, AND I NEEDED IT THE EXACT DAY IT WAS SUPPOSED TO COME FOR SCHOOL, NOT IM STRESSED BECAUSE THIS IS CRUTAL FOR SCHOOL AND I NEED IT, AND THE CUSTOMER SUPPORT AGENT IS GOOD, BUT THEN THEY TOLD ME TO CALL THE POST OFFICE AND THEY NEVER PICKED UP, NOT ANY OF THE 10 GOD DAMN TIMES I TRIED TO CALL THEM, THERE IS NOTHING IN MY DRIVE WAY, ABSOLUTELY NOTHING, FEDEX CAME AFTER AND DID THE JOB JUST FINE, I ABSOLUTELY HATE USPS, THERE IS A REASON THIS IS A 1 STAR POST OFFICE, ITS BECAUSE THE PEOPLE AND THE SERVICE ABSOLUTELY SUCK!!!! I AM ABSOLUTELY LIVID RIGHT NOW!!
  • NP
    n p
    Aug 1, 2025
    1.0
    Apparently, the words 'customer service' aren't part of the job description. I came here to send a product return in a large envelope that are provided for free by any post office that I’ve been in. I had a printed return label, and I asked the clerk behind the counter if I can use a few piece of tape from behind the desk. There were no other customers in line and he wasn't helping anyone, so I wasn't interrupting anyone else's time there. Here is how that went: Me: Excuse me, but can I have 4 pieces of tape to tape down the return label? Clerk: Sorry, we don’t have any tape. Me: (looking directly at the TWO tape dispensers with brown and clear tape on the desk behind the counter one desk over from him) - what about the tape on the desk right there? Clerk: You’re not suppose to use brown tape to tape down labels. Me: What about the clear tape right next to it? Clerk: We’re not suppose to give you tape, you have to either bring your own or buy some from us. Me: Look, I just need 4 pieces of clear tape to tape down a return label, not to wrap an entire box in it. Can I please have 4 pieces of tape for my label? (I was still polite to him, despite him A. lying to me (you don’t have any tape, and it is on the desk next to you? Really??), and B. being blatantly rude.) At that point, the clerk begrudgingly gave me the tape dispenser, all the while shooting me daggers with his eyes as if I was asking him to give me free products, package those products for me, ship them for free, and then walk me to my car and drive me home. I carefully tore off 4 piece of tape, gave it back to him, and made it a point to say thank you and wish him a nice day before I walked out. Lying to a customer? Rude? Lacking simple manners and basic customer service?
  • JW
    Joe Wick
    Feb 10, 2023
    1.0
    Very rude and unwilling to help
  • AF
    Amna Farid
    Aug 22, 2022
    1.0
    Avon town people are so nice and friendly but sorry to say people working in this post office are very rude and not helpful at all. I will better drive far then coming over here
  • KA
    Keiko Acri
    Sep 7, 2019
    3.0
    This place is always so disorganized! The carriers are lazy and will just put anyone’s mail in my mailbox. They have lost a delivery that should have been delivered two weeks ago. I am editing this review to be fair. The package that was lost has been delivered and the reason there was confusion about the delivery was due to an incomplete address. My apologies.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.