United States Postal Service

2.3
142 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 215 6th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
215 6th St, Windsor, CO
80550, United States

Hours

Reviews

2.3
142 reviews
5 stars
42
4 stars
4
3 stars
4
2 stars
3
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about mail being delivered to the wrong addresses, packages going missing, and poor handling of mail have been reported.

Management Concerns

Several reviews indicate dissatisfaction with management and overall operations, suggesting a need for better oversight and accountability.

Staff Performance

While some staff members receive commendations for their service, others are described as incompetent and lacking basic customer service skills.
  • NM
    Nash Martin
    Dec 24, 2025
    1.0
    Worst post office I’ve ever dealt with. Six times in the last 12 months, my packages have made it all the way across the country and then they have been lost at the Windsor post office, or during the final stage of delivery. It’s bad enough to where I am now having my packages shipped to a relatives house in the next town over.
  • SS
    Sharon
    Aug 18, 2025
    1.0
    I hate to complain because im sure my mail and packages will be jacked up for the next few years. From past experiences I typically don't mail ANYTHING from this post office. I will drive to Fort Collins because they are kind, professional, and I've never had a problem there. On August 8, 2025 I needed to send a friend in need a check for $950.00 (she doesn't have Zelle but I've instructed her to do so). Today is August 18, 2025 and she still doesn't have the check and I drove it to the post office! Unbelievable. The window people are never friendly here as well. How fricken hard is it to do your job???
  • SJ
    Scott J
    Aug 1, 2025
    5.0
    I moved to Windsor recently and I am still having an issue with getting my mail forwarded properly. I called and talked to Robert on a few occasions and he is nothing but polite and helpful. I'm sure I may have screwed something up along the way regarding my address change however, Robert never places blame and is a pleasure to talk to. I also run a small Etsy shop and a piece of mail to one of my customers never made it out of the the Windsor post office. This can cause money loss on my end. I know things get misplaced from time to time but, I am confident that the folks at the Windsor USPS are good people that are doing their best to serve the community. For those employees that don't hear this enough, you are appreciated!
  • JF
    JoVonne French
    Jul 17, 2025
    5.0
    I don't have to go to the post office often, but when I do, things run so smoothly and the employees are always helpful, especially Ashley! I will let people go ahead of me in line to wait for her friendly, smiling face! She is kind and so easy to work with. Thanks!
  • JF
    Jody Frisbie
    May 22, 2020
    5.0
    Friendly, kind, courteous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.