The UPS Store

3.6
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #4205 in Windsor offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - King Soopers Center.

Details

  • DeliveryNot available

Location

The UPS Store
1540 Main St, Windsor, CO
80550, United States

Hours

Reviews

3.6
138 reviews
5 stars
79
4 stars
6
3 stars
4
2 stars
12
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly and efficient staff, while others report rude and unhelpful interactions, particularly from management.

Staffing Issues

Customers frequently mention long wait times due to understaffing, especially during busy periods, leading to frustration.

Service Reliability

There are numerous complaints about unreliable service, including lost packages and issues with processing returns, which have led to customers seeking alternatives.

Positive Experiences

Despite negative feedback, many customers highlight specific employees who provided excellent service, indicating that individual staff performance can vary significantly.

Management Concerns

Several reviews express dissatisfaction with management's handling of customer service issues, suggesting a need for better training and responsiveness.
  • JO
    Jenny Ojala
    Nov 12, 2025
    5.0
    This UPS store has really upped its game!! They are so efficient, helpful and friendly. I always do my returns here.
  • MB
    Michelle Blomfelt-Jabs
    Oct 30, 2025
    2.0
    If this store would dedicate one register to returns and one to shipping their lines would go SO much faster. Thank you for adding the drop off bin-helpful but it isn’t obvious. Perhaps signage on door or an announcement when there are long lines.
  • DF
    Dan Fredal
    Oct 14, 2025
    1.0
    I brought in an Amazon return that required a box. I thought that the package/bow it came in would be good enough. The person behind the counter, who had a string of grey stars attached to the outside of her nose, kind of gross, told me this was not good enough. She said putting the return label on the box could damage it and affect my return. Why she could not put the box in a plastic bag like she just did with another return I just brought in is beyond me. There seems to be a lack of customer empathy in this store. See the attached for the package/box I am talking about.
  • JM
    Josh Martin
    Oct 13, 2025
    5.0
    The girls working here always have a great attitude and a smile on their face. I know that is not always easy to do. There is always a huge line and they get through it so fast and efficient. I'd give more than 5 stars if I could. Keep it up. I drive down here from cheyenne because the one up there is trash and this one is great.
  • BT
    Becca Taylor
    Oct 11, 2025
    4.0
    Mac and Paige were hustling and absolutely crushing the customer service! I've always had a great experience with the staff and pick here over other UPS stores, but the volume is incredibly taxing on how few staff always seem to be working.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #4205 in Windsor offer?

The UPS Store #4205 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, computer access, and small business services.