The UPS Store

4.6
288 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2498 in Westminster offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - King Soopers Shpg Ctr, Sw Corner Of Church Ranch Blvd & Wadsworth.

Details

  • DeliveryNot available

Location

The UPS Store
9975 Wadsworth Pkwy, Westminster, CO
80021, United States

Hours

Reviews

4.6
288 reviews
5 stars
247
4 stars
7
3 stars
6
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and efficient, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and minimal wait times, making their visits pleasant and hassle-free.

Printing Services

While many customers appreciate the printing services offered, there are some complaints about equipment issues affecting reliability.

Mixed Experiences

While the majority of feedback is positive, there are isolated reports of poor service or rude behavior from specific employees, particularly in handling complex situations.

Store Environment

The store is described as welcoming and fun, with a pleasant atmosphere enhanced by friendly staff and music.
  • JV
    Jill Vandroff
    3 days ago
    1.0
    I shipped a gift to my friend to use for Thanksgiving. My friend was not home, so the packages went to the store for pick up. When my friend showed up she was not allowed to pick up the packages due to not showing the correct information ( tracking number). When I called the store to try to sort it out, I was told that my friend did not produce the tracking number and that she had a rude attitude, and for these two reasons she was sending the packages back to Williams Sonoma. The female manager who I spoke to admitted that the packages were still there but due to those two factors, no reconsideration for delivering the packages would be made. Additionally, she yelled at me the entire time, barely allowing me to say anything. When I asked if I could please discuss my point of view politely with her, she accused me of being rude, and said I was just being nice to get my packages delivered?! Wow! What happened to customer service?.. Listening to the customer, trying to help create a satisfactory outcome? Not punishing the customer because they might have been upset a during the problem solving process? Absolutely shocking! I’m not sure why this employee was hysterical and rude over what should have been a simple problem solving situation for UPS. I hope the owner will read this review with care, and have a meaningful talk with your manager!
  • AG
    Allison Gardner
    Nov 6, 2025
    5.0
    Nicest staff. Extremely helpful.
  • CN
    C N
    Oct 11, 2025
    5.0
    Best UPS store in the area.
  • SS
    Sarah
    Oct 8, 2025
    5.0
    Venus and Gabe helped me so much with my two needs. It was smooth and their customer service was top tier!
  • SP
    Stephen Paolini
    Oct 7, 2025
    5.0
    Thank you Rowan for all your help today assisting me with sending a package! Wonderful service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Westminster offer?

This UPS Store provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.