United States Postal Service

4.6
113 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 33151 E 16th Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
33151 E 16th Dr, Watkins, CO
80137, United States

Hours

Reviews

4.6
113 reviews
5 stars
100
4 stars
1
3 stars
0
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Sara and Kristin, received high praise for their friendliness, helpfulness, and professionalism, making the passport application process enjoyable for many customers.

Efficiency

Customers frequently noted the quick service and minimal wait times, especially for passport applications, which were often completed in under 30 minutes.

Accessibility

The location is appreciated for its ease of access and the ability to accommodate walk-in appointments, although some customers experienced confusion regarding operating hours.

Mixed Experiences

While many reviews highlighted positive interactions, there were isolated reports of poor service and perceived discrimination, indicating inconsistency in customer experiences.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, recommending the post office for its exceptional service compared to other locations.
  • GT
    Goce Tanaskovski
    Nov 8, 2025
    5.0
    The lady working here goes above and beyond. We are using this office for 7 years already, and the staff is making this experience flawless.
  • RS
    Robert Sparks
    Oct 24, 2025
    1.0
    Derek Stephens needs to work on his penmanship. His writing on DS-11 passport applications aspire to legibility and fall woefully short
  • GC
    Gordon Collins
    Oct 15, 2025
    5.0
    Sara is AMAZING! I drove over 35 minutes just to have a great experience with SARA! Please acknowledge her, appreciate her and explain to her that she is loved, appreciated and wholeheartedly and embraced in the community! ❤️🙏🏾
  • WG
    W G
    Aug 24, 2025
    5.0
    Sara was wonderful to work with. Went in for passport services this past Friday with my daughter and could not have been more pleased. Sara greeted us with a smile that never left her face. She was kind, thoughtful, and super easy to talk to. I told my wife I'm driving to this location for any future Postal Service needs. It's worth it!
  • KM
    Kenya Manning
    Jul 15, 2025
    1.0
    Website says passport walk-ins from 8:30-11:30 but showed up at 10 and we were told that for walk-ins we have to be there at 7:30. Update website information.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.