Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1300 N Frontage Rd W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.1
134 reviews
5 stars
31
4 stars
5
3 stars
3
2 stars
5
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant divide in customer service experiences, with some employees praised for their helpfulness (notably Ramesh and Sarah), while others, particularly a few specific staff members, received harsh criticism for rudeness and lack of assistance.
Package Handling
Numerous reviews highlight issues with package delivery and tracking, including packages marked as delivered but not received, and significant delays in processing.
Staffing Issues
Many customers expressed concerns about understaffing, leading to long wait times and inadequate service, particularly during busy periods.
Mixed Experiences
While some customers reported positive experiences and appreciated the efforts of certain staff members, the overall sentiment leans towards frustration with service quality and efficiency.
- TPTamara PJan 2, 20261.0Very unprofessional and lost 3 of my packages with legal documents.
- GWGrant WillardDec 24, 20251.0Awful customer service. My package arrived on the day before christmas with a gift for my mother. They told me it arrived but I need to come back after Christmas because they haven’t “processed it” yet. Zero empathy and awful logistics, it’s obvious when you just don’t care about your customers.
- CBClaudia BustinzaJul 28, 20255.0good customer service!
- CCCece CorpuzSep 28, 20231.0The worse post office I’ve ever been to. I’ve had not one but 4 packages marked as delivered but it’s not in my box or they’ve lost it.I go to the post office to pick up my packages and nowhere to be seen.I asked them about it and they can’t find it anywhere. It took them 3 days to locate one of my packages. Stop marking packages “delivered” and “in parcel locker” if it’s still “processing”
- KAKevin AponteNov 16, 20191.0Siempre que vengo a buscar mis paquetes nunca están apesar que la app diga que ya fue delivery deberían llamarle la atención o poner gente nueva que si aga su trabajo y no aga perder el tiempo alos demás
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1300 N Frontage Rd W?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, you can apply for a first-time U.S. passport here. Most locations, including this one, can also take your passport photo. Complete and print your application form before your visit.
Do I need an appointment for passport services at this Post Office?
Yes, most Post Offices offering passport services require scheduling an appointment through the online scheduler. Limited walk-in hours may be available at select locations.
What are the USPS location's hours of operation?
Monday to Friday 8:30 AM to 5:00 PM, Saturday 8:30 AM to 12:00 PM, and closed Sundays.
Can I get a passport photo taken at this USPS location and how much does it cost?
Yes, passport photos are available by appointment and cost $15.
How can I rent a PO Box at this Post Office?
You can apply online or in person by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Are PO Boxes accessible after hours at this USPS location?
Most locations, including this one, offer 24/7 access to PO Boxes in the lobby. Check with the local Post Office for specific lobby access hours.
What nearby transportation services can help me reach the United States Postal Service in Vail?
Nearby services like SILVER MOUNTAIN EXPRESS LUXURY CAR SERVICE, Epic Limo, Vess Limousine, and Vail Blue Sky Limo provide car rentals, airport shuttles, and limo services to help you reach the Post Office conveniently.
What nearby outdoor activities can I explore before or after visiting the Post Office?
Nearby you can enjoy the Colorado Rocky Mountains, go hiking on North Rim Trail, or visit ski resorts like Vail Ski Area-Lionshead and Eagle Point Resort for outdoor fun.
Are there nearby dining or relaxation spots near the Post Office?
Yes, you can visit Atwater on Gore Creek and Hunky Dory Lake for dining, or relax at spas like Aria Spa & Club and The Spa at Grand Hyatt Vail.