Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1412 in Thornton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner 120th & Colorado Blvd In Mission Trace Shopping Center.
Feedback on staff varies; some customers praised friendly and helpful service, while others reported rudeness and unprofessional behavior.
Pricing Issues
Many customers expressed dissatisfaction with high prices for shipping supplies and services, feeling they were overcharged.
Efficiency
Some reviews highlighted quick and efficient service, while others noted delays and issues with package handling.
Packaging Quality
Concerns were raised about inadequate packaging leading to damaged items during shipping.
Return Process
Customers reported frustrations with the return process, including issues with QR codes and additional charges for packaging.
MH
Mohammad Haroon
Feb 2, 2026
1.0
I recently placed an order for business cards and paid a price higher than the current market rate, expecting a corresponding level of quality. Unfortunately, the product I received does not meet those expectations, as the overall quality is very low.
I kindly request that you review this issue and do your best to resolve it in the interest of customer satisfaction. I value good service and hope we can reach a fair solution.
CL
Connie LaRue
Jan 26, 2026
5.0
I use this UPS quite a lot. Kanti is very professional and kind when I need help with anything.
AU
Aavya Upadhyay
Jan 22, 2026
5.0
Friendly staff who actually make shipping and returns feel so easy!
CP
Charles Pressley
Jan 18, 2026
5.0
I'm 79 years old with mobility issues. Went this morning about 11am. I had 2 relatively heavy items. One in factory carton and the other needed packaging. The young man was professional, unloaded my items. Scanned the shipping labels, worked up packaging cost. Paid the amount due, received tracking info, and was on my way in less than 30 minutes.
I see a lot of negative comments here. Wonder if they show the UPS the person the same as what they expected to be treated.
JJ
Jonathan
Jan 13, 2026
1.0
Just come here for my Amazon packages and proximity to me but damn I hate coming to this location. Deedee I believe is her name always has a nasty attitude