Business Details
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The UPS Store #1412 in Thornton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner 120th & Colorado Blvd In Mission Trace Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.6
312 reviews
5 stars
175
4 stars
25
3 stars
5
2 stars
12
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Packaging Issues
Numerous complaints about improper packaging leading to damaged items, and high charges for packaging materials.
Pricing Concerns
Customers frequently express dissatisfaction with high prices for shipping and packaging services, often feeling overcharged.
Efficiency
Some customers appreciate the quick service and efficiency, while others report long wait times and poor management.
Return Process
Many customers have had negative experiences with the return process, citing issues with QR codes and packaging requirements.
- WMWilliam Martinez3 days ago5.0My transactions with the UPS store #1412 have been excelent. I give them five stars on; friendly, professional, knowledgeable and understanding. About UPS deliveries; only twice has UPS gotten it wrong. Unfortunately on one the package was heavy and I have to retrieve it from my neighbors house. The other, I got a package for some guy in Arizona. How that happenned is amazing!
- MMMonaOct 6, 20251.0I took glass cookware to this store & paid for fragile packing & shipping. It arrived shattered. They packaged it stacking glass on glass & bubble wrap around the stack, then packed in a box that was too big so it moved around in transit. The other box I shipped on the same day was lost. This is pure incompetence & lack of care for customer's items!
- STSantosh ThapaSep 20, 20254.0Used to help me every time. Thanks
- AEalexandria espinosaJul 29, 20251.0This is the worst location I have ever been to. It’s always a problem when I go. This is the 4th time I’ve been in this week to try to return a package. The first time was my mistake for not having the items packaged myself. My QR code for the return was scanned and I was told they could just void it. I left and returned 3 other times. QR code did not work and I had to leave until I got another one. My items showed that they were in transit from UPS back to the place of return. Yet I had my items still with me, never returned!!! This time the place I was returning an item to had to send just the label to be printed. Why is it my responsibility to print the label when I had to get this resent because of your mistake in the first place?! There is still no accountability that that the QR code was never voided in the first place.
- JRJason RossJul 28, 20254.0I Have to correct my last review when I realized that the problem was with corporate and not the actual ups store. I give the store 4 stars because they do the best they can.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1412 in Thornton provide?
The UPS Store #1412 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the regular business hours for The UPS Store #1412?
Monday through Friday: 8:00 AM - 7:00 PM; Saturday: 8:30 AM - 5:00 PM; Sunday: 10:00 AM - 3:00 PM.
Is The UPS Store #1412 open on Sundays?
Yes, The UPS Store #1412 is open on Sundays from 10:00 AM to 3:00 PM.
Are there any holiday closures I should be aware of?
The store is closed on November 27, December 25, December 31, January 1, and January 19.
What payment options are accepted at The UPS Store #1412?
They accept American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #1412 located?
It is located at 3879 E 120th Ave, Thornton, CO 80233, in the Mission Trace Shopping Center at the northwest corner of 120th & Colorado Blvd.
Can I use mailbox rental services at The UPS Store #1412?
Yes, The UPS Store #1412 offers mailbox rental services for mail and packages.
How can nearby restaurants enhance my visit to The UPS Store #1412?
You can enjoy dining at Citron Bistro Denver Colorado, a nearby restaurant and pub, before or after your visit for a convenient meal experience.
Are there beauty services near The UPS Store #1412 that I can visit?
Yes, Snappy Nails, a nearby nail and beauty salon, is close by for anyone looking to get pampered while handling errands.
What other business services are available near The UPS Store #1412?
Record Nations and Shred Nations nearby offer business support services like document and record management that complement The UPS Store's offerings.