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The UPS Store

3.6
(324 reviews)

Business Details

3879 E 120th Ave, Thornton, CO
80233, United States
(303) 280-9212
https://locations.theupsstore.com/co/thornton/3879-e-120th-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1412 in Thornton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nw Corner 120th & Colorado Blvd In Mission Trace Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
3879 E 120th Ave, Thornton, CO
80233, United States

Hours

Reviews

3.6
324 reviews
5 stars
183
4 stars
25
3 stars
5
2 stars
12
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies; some customers praised friendly and helpful service, while others reported rudeness and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with high prices for shipping supplies and services, feeling they were overcharged.

Efficiency

Some reviews highlighted quick and efficient service, while others noted delays and issues with package handling.

Packaging Quality

Concerns were raised about inadequate packaging leading to damaged items during shipping.

Return Process

Customers reported frustrations with the return process, including issues with QR codes and additional charges for packaging.
  • MH
    Mohammad Haroon
    Feb 2, 2026
    1.0
    I recently placed an order for business cards and paid a price higher than the current market rate, expecting a corresponding level of quality. Unfortunately, the product I received does not meet those expectations, as the overall quality is very low. I kindly request that you review this issue and do your best to resolve it in the interest of customer satisfaction. I value good service and hope we can reach a fair solution.
  • CL
    Connie LaRue
    Jan 26, 2026
    5.0
    I use this UPS quite a lot. Kanti is very professional and kind when I need help with anything.
  • AU
    Aavya Upadhyay
    Jan 22, 2026
    5.0
    Friendly staff who actually make shipping and returns feel so easy!
  • CP
    Charles Pressley
    Jan 18, 2026
    5.0
    I'm 79 years old with mobility issues. Went this morning about 11am. I had 2 relatively heavy items. One in factory carton and the other needed packaging. The young man was professional, unloaded my items. Scanned the shipping labels, worked up packaging cost. Paid the amount due, received tracking info, and was on my way in less than 30 minutes. I see a lot of negative comments here. Wonder if they show the UPS the person the same as what they expected to be treated.
  • JJ
    Jonathan
    Jan 13, 2026
    1.0
    Just come here for my Amazon packages and proximity to me but damn I hate coming to this location. Deedee I believe is her name always has a nasty attitude

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1412 in Thornton provide?

The UPS Store #1412 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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