The UPS Store

3.4
116 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5183 in Superior offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Superior Marketplace Near Intersection Of Hwy 36 And McCasslin, Next To Whole Foods And Panera Bread.

Details

  • DeliveryNot available

Location

The UPS Store
300 Center Dr, Superior, CO
80027, United States

Hours

Reviews

3.4
116 reviews
5 stars
65
4 stars
5
3 stars
2
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and kindness, others were criticized for rudeness and poor service.

Pricing Issues

Many customers expressed dissatisfaction with high prices for services and materials, including printing and shipping fees, leading to perceptions of price gouging.

Staffing Problems

Several reviews mentioned understaffing during busy times, resulting in long wait times and inadequate service.

Notary Services

Notary services were frequently mentioned as problematic, with reports of unavailability and poor customer interactions.

Positive Experiences

Despite the negative feedback, numerous customers shared positive experiences, highlighting specific employees who provided excellent service and support.
  • TT
    Tony Thompson
    Dec 29, 2025
    5.0
    Great Customer Service both gentlemen Solstick and Jordan were very helpful, quick, and efficient Jordan helped me get my heavy package out the car and Solstick greeted me with kindness when I walked through the door. Recommend making the trip to this location
  • MN
    Matt Nicholson
    Dec 20, 2025
    5.0
    The customer service I received was first class. The employee was handling the entire store by himself & he handled the holiday rush with professionalism and grace.
  • EA
    Emily Aulby
    Oct 30, 2025
    1.0
    Terrible customer service
  • SB
    Shreddy Betty
    Oct 6, 2025
    2.0
    I only use this location out of convenience. It seems like new ownership in last couple of years. Don't expect friendliness from employees. I always feel like I am a burden because they had to look away from their phone screens. They barely grunt back at you when you ask a question. Sometimes it is sarcastic as well.
  • MH
    McKenna Hayes
    Aug 27, 2025
    5.0
    Efficient, easy location, and kind employees. Had to come here from Boulder to return QR code Amazon packages, worth the 10 min drive. Thanks!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5183 in Superior offer?

The UPS Store #5183 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.