The UPS Store

3.4
114 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5183 in Superior offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Superior Marketplace Near Intersection Of Hwy 36 And McCasslin, Next To Whole Foods And Panera Bread.

Details

  • DeliveryNot available

Location

The UPS Store
300 Center Dr, Superior, CO
80027, United States

Hours

Reviews

3.4
114 reviews
5 stars
63
4 stars
5
3 stars
2
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of assistance.

Pricing Issues

Many customers expressed dissatisfaction with high prices for services, including printing and packaging, often feeling nickel-and-dimed.

Efficiency

Some customers reported long wait times and understaffing, leading to frustration during busy periods.

Positive Experiences

Several reviews highlight positive interactions with specific employees who provided exceptional service, creating loyal customers.

Notary Services

Notary services received negative feedback for inconsistency and unavailability, causing inconvenience for customers.
  • EA
    Emily Aulby
    Oct 30, 2025
    1.0
    Terrible customer service
  • SB
    Shreddy Betty
    Oct 6, 2025
    2.0
    I only use this location out of convenience. It seems like new ownership in last couple of years. Don't expect friendliness from employees. I always feel like I am a burden because they had to look away from their phone screens. They barely grunt back at you when you ask a question. Sometimes it is sarcastic as well.
  • MH
    McKenna Hayes
    Aug 27, 2025
    5.0
    Efficient, easy location, and kind employees. Had to come here from Boulder to return QR code Amazon packages, worth the 10 min drive. Thanks!
  • TR
    Tobias Reynolds
    Jul 16, 2025
    5.0
    Just watched a guy yell at these poor workers who were just explaining how the amazon returns process works and they tried ro explain it in term my own child could understand.. im sorry to those two guys there today, and I hope their day gets better. Because that gentleman was a peice of work. Excellent service for me hands down
  • SL
    Sarah Lynn
    Jul 14, 2025
    1.0
    Every time I come here it is a hassle. I thought today would be simple, as I was returning a brand new item I never even removed from the original shipping box. $2 to print a Return Label (an Amazon Return that can’t be dropped off at the Whole Foods across the same parking lot for some reason) — last time I had to buy a box from them because my order of 2 identical items came in 1 box and they made me do the return in 2 separate boxes ($4.99 for the UPS box) AND the tape (super cheap clear tape that shreds when you try to use it for $5.99 a small roll…) I recommend avoiding this place at all costs. Unless Amazon forces you to use UPS for some reason. It’s always a hassle, and they always nickel and dime you. My iPhone (Verizon) also gets no reception inside the store (?!) so I need to walk into the parking lot multiple times during the transaction to download a QR code or send an email to their printer or retrieve an address. UPS is not quite as bad as USPS, yet, but it’s getting close.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5183 in Superior offer?

The UPS Store #5183 provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.