United States Postal Service

2.0
42 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 0016 Kearns Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
0016 Kearns Rd, Snowmass Village, CO
81615, United States

Hours

Reviews

2.0
42 reviews
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30
  • ST
    Sheryl Tollenaar
    Oct 27, 2025
    5.0
    So...Stacey is actually the person who helped me get my PO Box after MONTHS of waiting. She and Will and the other postal person are nice and work hard to get things done in a timely manner. They are overworked and understaffed and I have seen countless people be rude to them because they (the customer) haven't followed the correct Postal procedures and expect to get their mail anyway. And then they argue with Stacy about why they aren't getting their mail. She doesn't make the Postal rules...she just has to follow them because it is her job. Many times I have received packages that did not have my box number on it and they have taken care of it for me! The real issue is that we have no mail service/delivery on this mountain and so everyone is reliant on them to get their mail. They have plenty of mail that builds up because people don't live here full-time and so property managers pick up their mail, not on a regular basis, so things pile up. Couple that with the fact that we don't have any big box stores to purchase items from and so people utilize the postal service for every delivery. I ship as many things as possible via UPS and FedEx however some vendors only utilize USPS. The postal struggle is real here in the Valley and will not change so people will need to readjust their expectations and not be so rude and entitled. We live in a place that is incredible, but not perfect and there are some adjustments that need to be made by people; this isn't the big city where Amazon delivers in 2 hours. You get a lot more from people when you treat them with respect.
  • TS
    Tetiana Shyliga
    Aug 25, 2025
    1.0
    The woman who works at the post office is so rude and deceitful. We came many times to get a package, gave her the tracking number and politely asked not to send it back. Sometimes the packages were very important to our family. She responded rudely and sent it back every time on purpose. The worst service in the valley. In Aspen, all the employees always helped with the same request, never refused. I don't understand how she still works there?????
  • AH
    Anna Himelstein
    Aug 13, 2025
    5.0
    I’ve personally only had good experiences with the lady at this USPS. Treat people with respect and you will get the same treatment back. I’ve seen numerous adults storm out of this place like entitled toddlers. Honestly the amount of crap these workers have to put up with is probably insane haha. I always get my packages and the help I need, so this location is good for me!
  • MW
    Marysa Wolf
    Jun 10, 2025
    1.0
    I hate going into this establishment. The lady working the desk is so rude and does not want to help you at all. Even when I had confirmation that my package was delivered she did not want to hear me out at all and continued to berate me.
  • MK
    Matthew “wingnut” Kornafel
    Jan 8, 2019
    1.0
    Horrible service. Typical government workers that don’t care. Worst post office I’ve ever been to.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.