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United States Postal Service

1.8
(116 reviews)

Business Details

1025 E US Highway 50 Byp, Pueblo, CO
81001, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1025 E US Highway 50 Byp to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1025 E US Highway 50 Byp, Pueblo, CO
81001, United States

Hours

Reviews

1.8
116 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
3
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, particularly mentioning employees like Kevin and Tara, leading to a consistently negative customer experience.

Delivery Issues

Customers reported frequent misdeliveries and delays, with packages being lost or not delivered as promised, causing significant frustration.

Mixed Experiences

While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency, indicating some inconsistency in service quality.

Operational Problems

Several reviews noted issues with the post office being closed during posted hours and staff being unresponsive or unavailable, contributing to customer dissatisfaction.
  • SJ
    Super J
    Feb 19, 2026
    1.0
    Disrespectful of property (if you have grass they will kill it. Deliver wrong mail (they never double check the address which is concerning). Incompetence or lack of common sense isn't something I've ever thought of when it comes to the postal service but pueblo has made me think mail is a joke.
  • MV
    Michael Vermette
    Feb 16, 2026
    2.0
    The window outside says the lobby is open 24/7 but they lock it as soon as the office itself closes. I work out of town and not able to check it before they close. This makes things difficult for me.
  • NL
    Nancy Lopez
    Feb 10, 2026
    1.0
    The automated system sucks. The employees at the my local post office were no help. He was rude and uniformed.If I could give zero stars I would.
  • KE
    Kirsten Essien
    Jan 23, 2026
    1.0
    One employee, Tara, refused to assist me from the moment I walked in. When I asked if the treatment was because my son and I are Black, I was told to leave the premises. This was humiliating, unprofessional, and unacceptable.
  • FH
    Faye Hernande
    Dec 23, 2025
    1.0
    The guy at the counter made it so hard for me to pick up my mail key and I explained to him I got a call to pick up my key and he acted like they didn’t have it very rude and judgmental I’ll never go here again he needs to be fired if he can’t do his simple job 12/23/25 12:40pm

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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