United States Postal Service

1.7
111 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1025 E US Highway 50 Byp to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1025 E US Highway 50 Byp, Pueblo, CO
81001, United States

Hours

Reviews

1.7
111 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
2
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, particularly mentioning employees named Kevin and Keith as consistently problematic.

Delivery Issues

Customers reported frequent misdeliveries and delays, with packages often not arriving on time or being marked as delivered incorrectly.

Mixed Experiences

While many customers had negative experiences, a few mentioned positive interactions with certain staff members, indicating inconsistency in service quality.

Operational Problems

Several reviews noted issues with the post office being closed during posted hours and staff being unresponsive or unavailable.
  • FH
    Faye Hernande
    Dec 23, 2025
    1.0
    The guy at the counter made it so hard for me to pick up my mail key and I explained to him I got a call to pick up my key and he acted like they didn’t have it very rude and judgmental I’ll never go here again he needs to be fired if he can’t do his simple job 12/23/25 12:40pm
  • JA
    Justin Armstrong
    Dec 12, 2025
    1.0
    The absolute worst!!! They have misdelivered packages countless times. They even misdelivered my wife's state income tax return. They take no accountability. This post office is a joke.
  • NB
    nunya biznes
    Dec 9, 2025
    1.0
    Rudest people ive ever had to deal with
  • HM
    Heather Mcgraw
    Nov 27, 2025
    5.0
    Love the staff here. Super helpful and always nice and quick
  • JM
    Julia Maiden
    Sep 29, 2025
    1.0
    You guys actually suck. Your delivery people never do their job correctly. Damaged my boxes. Says they delivered it when they in fact did nothing of the sort. Will say they knocked and tried to deliver when the don’t. Super lazy. I’m over it. DO YOUR JOBSSSSS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.