United States Postal Service

2.4
160 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1022 Fortino Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1022 Fortino Blvd, Pueblo, CO
81008, United States

Hours

Reviews

2.4
160 reviews
5 stars
46
4 stars
7
3 stars
7
2 stars
7
1 star
93

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported packages being delivered to the wrong address, marked as delivered when not received, or lost altogether.

Customer Service

Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking urgency in resolving issues.

Communication Problems

Customers expressed frustration over lack of communication regarding package status and difficulty in reaching management or getting timely responses.

Inconsistent Performance

While some customers noted positive experiences with quick service, many others reported ongoing issues with delays and mismanagement.

Staffing Concerns

Several reviews mentioned understaffing and the impact it has on service quality, including long wait times and inadequate handling of customer inquiries.
  • PB
    Patrick Butler
    Sep 12, 2025
    1.0
    My package was delivered to the wrong address and it has been 4 days ago and I still don't have my package. There seems to be no repercussion or urgency to make this right...
  • MM
    Mel Marks
    Sep 9, 2025
    1.0
    On 8 September 25 no carrier was seen ! Asked neighbors in a 2 block radius, no mail delivered? Why was no mailed delivered? No response from management
  • IS
    Iain Smallwood
    Aug 19, 2025
    1.0
    Everything I order something to be delivered to my house, fortino office screws it up and sends it to denver.
  • WM
    William Muldrew
    Jul 29, 2025
    5.0
    Very good quick service
  • AZ
    Amanda Zimmerman
    Jul 29, 2025
    1.0
    Had a package marked as delivered, never received it. Takes to the supervisor and was basically told my proof didn't matter because they go off the location it was scanned.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.