United States Postal Service

2.4
163 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1022 Fortino Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1022 Fortino Blvd, Pueblo, CO
81008, United States

Hours

Reviews

2.4
163 reviews
5 stars
46
4 stars
7
3 stars
7
2 stars
7
1 star
96

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported consistent problems with misdelivered packages, lost mail, and delays in delivery.

Customer Service

Many reviews highlighted poor customer service, including rude staff and lack of accountability for mistakes.

Communication Problems

Customers expressed frustration over inadequate communication regarding mail delivery issues and unresponsive management.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, the overall sentiment leaned heavily towards dissatisfaction.
  • JH
    Jodie Hammond
    2 days ago
    1.0
    We have lived in our home only a month. We keep getting mail, notices for packages, and stuff that requires a sigalnature, for the previous resident. And no matter how many times we mark the envelope "No longer at this address", or tell the postman that the previous resident no longer lives here, they continue to put those very same, clearly marked envelopes in our mailbox, and, still knocked on our door expecting us to sign for mail/packages that are not ours.
  • JA
    Justin Armstrong
    Dec 12, 2025
    1.0
    This location has repeatedly misdelivered packages and important pieces of mail. No accountability for their mistakes. Just a bunch of employees who make it clear that they hate their job.
  • PB
    Patrick Butler
    Sep 12, 2025
    1.0
    My package was delivered to the wrong address and it has been 4 days ago and I still don't have my package. There seems to be no repercussion or urgency to make this right...
  • MM
    Mel Marks
    Sep 9, 2025
    1.0
    On 8 September 25 no carrier was seen ! Asked neighbors in a 2 block radius, no mail delivered? Why was no mailed delivered? No response from management
  • IS
    Iain Smallwood
    Aug 19, 2025
    1.0
    Everything I order something to be delivered to my house, fortino office screws it up and sends it to denver.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.