United States Postal Service

2.5
130 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3000 Wedgewood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3000 Wedgewood Dr, Pueblo, CO
81005, United States

Hours

Reviews

2.5
130 reviews
5 stars
40
4 stars
8
3 stars
4
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly mentioning an employee named Rita as consistently negative.

Efficiency

While some reviews praised the speed and professionalism of certain employees, many noted long wait times and inefficient service due to understaffing.

Mail Delivery Issues

Numerous complaints about lost or misdelivered mail, with customers expressing frustration over the reliability of mail carriers.

Positive Experiences

Despite the negative feedback, several customers highlighted positive interactions with friendly staff and efficient service during their visits.
  • RB
    Randy Bong
    Dec 8, 2025
    5.0
    They were busy! They were fast and professional! To the person who left the envelope "Help Us" I am trying we all are! I gave your package to the Clerk. GOOD LUCK WITH YOUR CLAUSE! ;). Another GREAT DAY in Pueblo. People talk to each other, good to see! THANK YOU!
  • MH
    Monica Hernandez
    Nov 10, 2025
    5.0
    This post office is beyond friendly and knowledgeable. It's huge! Thanks for your help it was busy but they were very efficient.
  • AB
    April B
    Sep 27, 2025
    5.0
    Nice employee answered my questions! I frequently mail packages and there is a drop off box where I can deposit my packages and not have to wait in a line.
  • AJ
    Adrianna Jaber
    Aug 18, 2025
    1.0
    So I have lived on the South Side my entire adult life, I have always used the Post office here on Wedgewood and have had great service and so many positive interactions. But today was the 2nd time (1st time I chalked up to a bad day) but this was a terrible experience! The woman there was so rude on bith of my visits. She was a heavy set woman, with an angry face. I believe her name was Rita. She acted like I was bothering her, I asked a legitimate question about shipping and she acted like I was ignorant for asking her a a question. She seems like she hates her job and hates people.
  • SF
    Shanyka Figueroa
    Aug 13, 2025
    1.0
    WORST EVER! I AM MISSING MAIL FROM THE DMV FROM LAST MONTH AND NOW IM MISSING MAIL FROM SATURDAY AUGUST 9TH??? OUR MAIL PERSON IS VERY UNPROFESSIONAL.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.