United States Postal Service

2.5
128 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 3000 Wedgewood Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3000 Wedgewood Dr, Pueblo, CO
81005, United States

Hours

Reviews

2.5
128 reviews
5 stars
38
4 stars
8
3 stars
4
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting negative experiences with an employee named Rita.

Delivery Issues

Numerous complaints about lost or misdelivered mail, with customers expressing frustration over packages not being delivered or delivered to the wrong address.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, others consistently reported poor service, indicating a lack of uniformity in customer interactions.

Long Wait Times

Customers frequently mentioned long lines and slow service, often due to insufficient staff during busy hours.

Positive Staff Interactions

Despite the negative feedback, some reviews noted friendly and efficient service from specific employees, suggesting that there are capable staff members at the location.
  • MH
    Monica Hernandez
    Nov 10, 2025
    5.0
    This post office is beyond friendly and knowledgeable. It's huge! Thanks for your help it was busy but they were very efficient.
  • AB
    April B
    Sep 27, 2025
    5.0
    Nice employee answered my questions! I frequently mail packages and there is a drop off box where I can deposit my packages and not have to wait in a line.
  • AJ
    Adrianna Jaber
    Aug 18, 2025
    1.0
    So I have lived on the South Side my entire adult life, I have always used the Post office here on Wedgewood and have had great service and so many positive interactions. But today was the 2nd time (1st time I chalked up to a bad day) but this was a terrible experience! The woman there was so rude on bith of my visits. She was a heavy set woman, with an angry face. I believe her name was Rita. She acted like I was bothering her, I asked a legitimate question about shipping and she acted like I was ignorant for asking her a a question. She seems like she hates her job and hates people.
  • SF
    Shanyka Figueroa
    Aug 13, 2025
    1.0
    WORST EVER! I AM MISSING MAIL FROM THE DMV FROM LAST MONTH AND NOW IM MISSING MAIL FROM SATURDAY AUGUST 9TH??? OUR MAIL PERSON IS VERY UNPROFESSIONAL.
  • RS
    Rayah Starr
    Aug 4, 2025
    5.0
    Rita made my passport appointment easy breezy beautiful!! My last passport appointment at a different location was a disaster! Rita made me feel reassured and happy. Im so glad i rescheduled at this location!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.