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The UPS Store #1543 in Pueblo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pueblo Shopping Center Next To King Sooper.
Numerous reviews highlight consistently poor customer service, with staff being described as rude, unhelpful, and dismissive.
Pricing Issues
Customers frequently complain about high prices for basic services, such as charging for tape and printing, which they feel are excessive.
Inconsistent Experiences
While some customers report positive experiences with friendly staff, many others recount frustrating interactions, indicating a lack of consistency in service quality.
Store Conditions
Several reviews mention the store being dirty or unwelcoming, contributing to a negative overall impression.
Delivery Problems
Customers express dissatisfaction with delivery issues, including missed deliveries and poor communication regarding package status.
GR
Gavin Rickaby
Dec 8, 2025
1.0
No one answers the phone. Customer service sucks. Everyone was super unhelpful. Whole experience sucked. Never found my package either
DB
Darya Blednova
Dec 1, 2025
1.0
Website said they have a notary on site. But once I came over to get things notarized they said that the notary hours are different from store hours, and sometimes they just not show up at all.
CC
Cheri Cordova
Nov 7, 2025
1.0
Truly horrible customer service.
XC
Xavier Castillo
Nov 4, 2025
1.0
Customer service is beyond rude and can't do there job most they'll "help" with is looking at something you can track your self and rely heavily on customer support better off making phone calls then going down there directly Pueblo needs a new main ups office.
MV
Michael Volo
Oct 5, 2025
1.0
This was, without exaggeration, the worst experience I’ve ever had at a UPS store—or really, any customer-facing business. My heart goes out to the good people of Pueblo, because apparently, this is the only store in town (a fact the cashier proudly announced, as though holding the last lifeboat on the Titanic).
It was a casual Friday. I was driving from Fairplay to Amarillo, a few Amazon returns in tow. Easy errand, done it a hundred times. Not today.
I walk in with my box—a monitor privacy screen that didn’t work worth a damn. The first of two employees greets me with the warmth of a DMV in July. “You’ll need to tape it,” she says. Fine. Most UPS stores have tape handy, but she cheerfully adds, “We sell it if you need it.”
I’m on a road trip. Space is tight. But fine, I’ve got tape in the car. I unload half the trunk, dig it out, return triumphant. Enter Employee #2. Maybe this one’s friendlier? No such luck.
“I can’t mail that,” she says, frowning at my box. “It has a hazardous materials sticker.”
I explain it’s the same box Amazon sent me. I even start to peel the sticker off. “Nope,” she says. “Even if you rip it off, I’ve seen the sticker.” Apparently, once witnessed, the sticker’s ghost lingers forever.
So now I’ve got half my car’s contents in the parking lot, a taped-up box, and a lecture about forbidden shipping materials from someone who seems to think she’s guarding Fort Knox.
These two women knew exactly what they were doing. They knew they were the only UPS store in town. I told them I wasn’t falling victim to their little cardboard kingdom, loaded up my car, and kept driving south.
Fast-forward to Amarillo. Walked into a UPS store there. Same box. No drama. Shipped in two minutes flat.
The Pueblo staff managed to turn a simple Amazon return into a full-blown Greek tragedy. They didn’t just waste my time—they nuked my mood for half a day. It’s wild that people this hostile to the concept of “help” are allowed to interact with the public.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #1543 in Pueblo offer?
The UPS Store #1543 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #1543?
Monday to Friday, the store is open from 8:00 AM to 6:30 PM; Saturday from 10:00 AM to 4:00 PM; and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #1543 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM, though hours may vary on holidays.
What payment options are accepted at The UPS Store #1543?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #1543 located?
It is located at 140 W 29th St, Pueblo, CO 81008, in the Pueblo Shopping Center next to King Sooper.
Does The UPS Store #1543 offer mailbox rental services?
Yes, mailbox rentals and mailbox services are available at this location.
Are there any special offers available at The UPS Store #1543?
Yes, customers can save big with special offers and coupons available on their website.
What nearby places are close to The UPS Store #1543 for someone to visit before or after their visit?
Nearby places include Pho Basil, a Vietnamese restaurant, perfect for a meal before or after shipping needs; Nok Nails & Spa for relaxation; and Peter Piper Pizza for family-friendly dining.
How can the nearby Metro by T-Mobile store benefit customers visiting The UPS Store #1543?
Customers can conveniently handle their mobile phone needs at the nearby Metro by T-Mobile store while visiting The UPS Store for shipping or printing services.
What professional services near The UPS Store #1543 might be helpful?
Nearby Shred Nations provides additional shredding and professional services complementing The UPS Store's document shredding offerings.