The UPS Store

2.4
291 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1543 in Pueblo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Pueblo Shopping Center Next To King Sooper.

Details

  • DeliveryNot available

Location

The UPS Store
140 W 29th St, Pueblo, CO
81008, United States

Hours

Reviews

2.4
291 reviews
5 stars
93
4 stars
5
3 stars
11
2 stars
8
1 star
174

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being described as rude, unhelpful, and dismissive.

Pricing Issues

Customers frequently complained about high prices for basic services, such as charging for tape and printing, which they felt were excessive.

Inconsistent Experiences

While some customers reported positive experiences with friendly staff, many others described frustrating interactions, indicating a lack of consistency in service quality.

Operational Problems

Several reviews mentioned issues with package handling, delivery delays, and problems with store hours, contributing to customer dissatisfaction.
  • MS
    Mike Slocum
    4 days ago
    5.0
    Dominic was so nice
  • MT
    Michael T
    Dec 29, 2025
    1.0
    I went in today to return two different items, I had to deal with Rebecca. She’s pretty terrible and has a very belittling and condescending way of speaking to customers. I also am going to reach out to Amazon, Who one of the returns was for. I understood. It’s a very simple process of bringing a box, show them the code, and they’ll take the box with the item to be returned. And not only had to tape it, coordinator, Rebecca, I had to purchase tape as well. I don’t really know that this is what Amazon had attended, but that’s something that your corporate partners can figure out when I give them my complaint and my receipt for this tape.
  • DK
    Dan Knutson
    Dec 26, 2025
    5.0
    They have always been pleasant and accommodating here. I have been using them for over 7 years.
  • GR
    Gavin Rickaby
    Dec 8, 2025
    1.0
    No one answers the phone. Customer service sucks. Everyone was super unhelpful. Whole experience sucked. Never found my package either
  • DB
    Darya Blednova
    Dec 1, 2025
    1.0
    Website said they have a notary on site. But once I came over to get things notarized they said that the notary hours are different from store hours, and sometimes they just not show up at all.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1543 in Pueblo offer?

The UPS Store #1543 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.