Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18695 Pony Express Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
211 reviews
5 stars
83
4 stars
7
3 stars
6
2 stars
10
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude employees and poor customer service experiences.
Mail Delivery Issues
Numerous reviews highlighted problems with lost or misdelivered mail and packages, leading to frustration among customers.
Staff Performance
Some staff members received commendations for their professionalism and helpfulness, while others were criticized for unprofessional behavior.
Facility Conditions
The post office was noted for being clean and organized, but there were complaints about understaffing and long wait times during busy periods.
- ALAlice LaneDec 9, 20251.0USPS is really good at losing mail—especially when there’s a check inside. When you ask them where it is, all they say is “sorry” and that they don’t know. Just a heads-up: be careful if you’re sending checks or anything important.
- JMJared MyersDec 1, 20255.0Never had a bad experience and used this post office several times.
- DKD KellerNov 24, 20255.0Great post office service by friendly faces every time. So happy to call Parker home.
- MSMatthew ShumakerNov 3, 20255.0I had an issue with tracking a package and Eric was very helpful! The most professionally ran USPS branch that I have ever been to.
- ESEric SmithOct 24, 20251.0The service is absolutely horrible.. missing mail and checks ..they said theyd go look if it got misplaced and then came back and said they had checked all the po bixes and it wasn't anywhere.. then 2 hrs later 1 piece of 5 missing shows up by a miracle but still missing 4 and an a very important check..when asking questions about missing mail "they just say well i dont know what to tell you but it will hopefully be here in a week or so"
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service on 18695 Pony Express Dr?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can assist with passport photos by appointment.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours of this United States Postal Service location?
Monday to Friday, 8:30 AM to 6:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
Is it possible to get a PO Box online and how do I access it after hours?
Yes, you can reserve a PO Box online, and most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office.
What nearby services can assist me if I need transportation to or from the Post Office?
Denver Driver LLC provides limo and airport shuttle services nearby, which customers can use for convenient transportation to the Post Office.
Are there any nearby businesses where I can get graphic design or marketing help before or after my visit?
Strategic Creations nearby offers graphic design, marketing, and event planning services that might complement your visit.
Where can I find home cleaning or dessert options near the Post Office?
The Wicked Broom provides home cleaning and dessert services close to this USPS location, which could be helpful for local errands.
How do I schedule a passport photo session at this Post Office?
You need to make an appointment using the USPS online scheduler for passport photo services at this location.
What is the cost for getting a passport photo taken at this Post Office?
The current fee for a passport photo at USPS locations is $15.