Brand Certified
United States Postal Service
2.8(214 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
18695 Pony Express Dr, Parker, CO
80134, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 18695 Pony Express Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
214 reviews
5 stars
83
4 stars
8
3 stars
6
2 stars
10
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for rudeness and unprofessional behavior.
Mail Delivery Issues
Numerous complaints about lost or misdelivered mail and packages, with customers expressing frustration over unreliable service.
Staff Efficiency
Some customers noted that the staff work hard and are efficient, especially during busy times, but others reported long wait times and understaffing.
Positive Experiences
Several customers shared positive experiences, highlighting friendly staff and effective problem-solving, indicating that there are some consistently good interactions.
- TGThatOne GuyFeb 21, 20261.0The post office itself isn't bad, but when the mail carrier won't deliver the mail to the mail box because the neighbor next door parks right in front of it is kind of crazy. We make sure our vehicle is parked at the appropriate distance, but the neighbor still parks right in front. The mail carrier has now decided to not to deliver the mail, we have video footage, and would like other people to know about this. Again the office is decent, but the mail carrier who is supposed to deliver the mail just has a problem with the situation and won't talk to the other house causing the problem. Hope they can figure this out. Have a good day everyone 😃
- JYJason YorkFeb 4, 20261.0This place is awful. Takes forever to mail a package and the staff is rude and under trained. Lady told me I had to pay for hazmat shipping to ship a triple A alkaline battery. I told her I checked online before hand and it was fine. She said nope it’s hazmat. Her coworker overheard her and said no its not, its fine. When i finally got that sorted she threw my package into a cart, pretty forcefully. The package arrived to its destination damaged and I’m pretty sure it’s her fault.
- DSDaniel SumlinFeb 1, 20264.0I've been here several times and had nothing but positive experiences with the staff. My only complaint is the lack of available parking during holiday season. Cars get backed up into the street, the whole area gets bogged down. Opening up some of available employee parking during this part of the year would be appreciated. I went several times in December and each time there were numerous unused parking spaces in the employee section of the lot.
- ALAlice LaneDec 9, 20251.0USPS is really good at losing mail—especially when there’s a check inside. When you ask them where it is, all they say is “sorry” and that they don’t know. Just a heads-up: be careful if you’re sending checks or anything important.
- JMJared MyersDec 1, 20255.0Never had a bad experience and used this post office several times.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
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