Brand Certified
United States Postal Service
2.3(174 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
250 Hot Springs Blvd, Pagosa Springs, CO
81147, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 250 Hot Springs Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
250 Hot Springs Blvd, Pagosa Springs, CO
81147, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
174 reviews
5 stars
40
4 stars
10
3 stars
9
2 stars
17
1 star
98
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers consistently reported that the post office is severely understaffed, leading to long wait times and poor service.
Customer Service
While some staff members were praised for their friendliness and helpfulness, many reviews highlighted poor customer service experiences and a lack of accountability.
Package Handling
Numerous complaints were made about lost or misdelivered packages, as well as damaged items, indicating significant issues with package handling.
Long Wait Times
Customers frequently mentioned extremely long wait times, often exceeding an hour, which negatively impacted their overall experience.
Facility Conditions
The post office was described as dirty and poorly maintained, contributing to a negative perception of the service.
- LCLinda ChangJan 27, 20261.0Ridiculously understaffed. One person, maybe two, running the whole show. Lines out the door daily, all times of the day. Why the don't have a self service kiosk is beyond me. It's almost like they hate us.
- AAACCJan 24, 20261.0I waited in line one hour to pick up a package. They couldn't find it. Instead they accidentally gave me OUTGOING mail. So not only did I not receive my mail, but then I had to create another outgoing shipping label. I finally received the package 3 weeks later. It had been there the entire time. I don't think it's the workers fault so much as this place must be severely understaffed.
- CFCraig frisbeedogsJan 22, 20265.0Nester, Calantha, Alan, Camron, Sandra...incredible people. I would suggest asking the contractors to leave a blank package slip with the customer so they can fill in their address. Then each customer fills out the slip and comes to the post office to put it in a package pick up box. Have all the packages sorted by street number only. Then your dedicated package pick up person would gab all the slips periodically and simply go to the number area for each slip. Please give up on the old slip system with lots of labor and lots or time spent.
- DLdeet lamadeJan 21, 20261.0Easy 2 hour wait... again. Hate this place with a passion. Hope they go out of business eventually
- BMBill MilnerJan 21, 20262.0The staff is friendly, but they need more help and a whole reorganization to streamline their workflow.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 250 Hot Springs Blvd offer?
They offer mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Please complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 250 Hot Springs Blvd?
Monday to Friday: 7:30 AM to 5:00 PM; Saturday: 9:00 AM to 2:00 PM; Sunday: closed.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete setup in person, or apply directly at the Post Office with two valid IDs and a completed application.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for exact lobby hours.
What is the fee for a passport photo at this Post Office?
The current passport photo fee is $15.
Are there any nearby places to visit after mailing your packages at the Post Office?
You can visit nearby attractions like Pagosa Hot Springs and The Springs Resort and Spa for natural hot springs and relaxation.
How can a visitor use nearby transit and amenities when visiting this USPS location?
Visitors can explore nearby spots such as the Pagosa Springs Area Visitor Center to get travel info or enjoy local restaurants like Papa Johns Pizza and Wild Finch after their visit.
What local outdoor activities are near the United States Postal Service at 250 Hot Springs Blvd?
Nearby you can enjoy fishing with Piedra River Anglers, hot air balloon tours with Pagosa Adventure, and play at Reservoir Hill Disc Golf Course.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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