Business Details
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Visit your local Post Office™ at 250 Hot Springs Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
250 Hot Springs Blvd, Pagosa Springs, CO
81147, United States
Hours
Reviews
2.3
165 reviews
5 stars
39
4 stars
10
3 stars
10
2 stars
15
1 star
91
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers generally praised the staff for being friendly and helpful, with specific mentions of individual employees like Alan and Nester.
Long Wait Times
Many reviews highlighted excessively long wait times, often exceeding an hour, particularly during peak hours.
Package Issues
Numerous complaints were made about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Customer Service
While some customers reported positive experiences, others described poor customer service, including rude interactions and lack of communication.
Facility Conditions
The post office was described as dirty and poorly maintained, with suggestions for improvements in staffing and organization.
- JBJamie BevecOct 31, 20251.0They do not have enough help at this post office.
- LFLeigh FerraroOct 4, 20255.0I use this post office almost daily and I find the staff and services to be great.
- BDBo DePeñaSep 8, 20251.0Great staff, but the wait is unacceptable. Monday at 9:30am, and the line wraps down the hallway. As I write this, I count 27 people in line. I’ve never experienced this at any other post office. This needs to change. It is a stain on our community, and it likely disadvantages the working folk most. They do not have the time to sit and wait in line for packages that may be critical for them. People have to take up their entire lunch break or time off work just to retrieve their packages. The people that run this need to consider who this is hurting, and make a change for the sake of our town.
- WAWilliams Creek AnglerAug 20, 20251.0The worst!! Only one person helping customers. Lines are long! Be prepared to wait for an hour to mail out any packages.
- JYJennifer YurechkoAug 14, 20251.0Second package this week that shows “delivered” and isn’t in my cluster box. I will give the post office and person delivering packages one chance to return the packages or obtain from the wrong box they are putting it in, before I file for theft of packages. This is not a mistake, as it is happening to several residents.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 250 Hot Springs Blvd offer?
They offer mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Please complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 250 Hot Springs Blvd?
Monday to Friday: 7:30 AM to 5:00 PM; Saturday: 9:00 AM to 2:00 PM; Sunday: closed.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete setup in person, or apply directly at the Post Office with two valid IDs and a completed application.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for exact lobby hours.
What is the fee for a passport photo at this Post Office?
The current passport photo fee is $15.
Are there any nearby places to visit after mailing your packages at the Post Office?
You can visit nearby attractions like Pagosa Hot Springs and The Springs Resort and Spa for natural hot springs and relaxation.
How can a visitor use nearby transit and amenities when visiting this USPS location?
Visitors can explore nearby spots such as the Pagosa Springs Area Visitor Center to get travel info or enjoy local restaurants like Papa Johns Pizza and Wild Finch after their visit.
What local outdoor activities are near the United States Postal Service at 250 Hot Springs Blvd?
Nearby you can enjoy fishing with Piedra River Anglers, hot air balloon tours with Pagosa Adventure, and play at Reservoir Hill Disc Golf Course.