The UPS Store

Reviews

• JR

  Jill Zimmerman Rutledge

  3 days ago
  5.0
  Divya gave me the BEST customer service today! I had dropped off some shoes to be returned, and when I got home I realized I had left an orthotic in the shoe I tried on. I called, and Divya said I could come back and retrieve it. When I arrived back at the UPS store, a UPS truck driver was in the process of picking up packages. Divya held my package back, and when I walked in the door she opened my box and I got my orthotic. I am forever grateful to her and her excellent customer service!
• DM

  David Maltz

  Apr 21, 2026
  5.0
  Super fast and easy, in and out dropping off package to return.
• MB

  Matthew Babler

  Apr 18, 2026
  1.0
  The store smells terrible. Went in to ship out a box. Waited in line for a couple minutes and couldn't stand the smell, ended up taking my business elsewhere. There's been quite a few reviews and comments regarding this, so it's definitely not just me. Anyone who goes in there smells it, they're just think they're being nice by not saying something about it.
• MH

  Matt Hevert

  Apr 4, 2026
  5.0
  The service was top notch! The staff was incredibly helpful, friendly, and I could not be more pleased with my experience at this location!
• JN

  Jaclyn Thao Nguyen

  Apr 1, 2026
  3.0
  Always a delay when I send out a package from here, this has happened several times and now I no longer can count this ups store for my package to be on time so I won't be going here anymore in the future. My package is now late with my deadline.

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