The UPS Store

3.9
664 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3754 in Longmont offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - East Side On 17th And Main Behind Chipotle, Five Guys And Save A Lot Center.

Details

  • DeliveryNot available

Location

The UPS Store
1716 Main Street, Longmont, CO
80501, United States

Hours

Reviews

3.9
664 reviews
5 stars
454
4 stars
12
3 stars
12
2 stars
19
1 star
167

What are people saying?

AI-generated from recent customer reviews

Amazon Returns

The store consistently refuses to accept Amazon returns, despite being listed as a drop-off location, leading to significant customer frustration.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted rude and unhelpful behavior from employees.

Cleanliness and Organization

Customers reported the store as unclean and disorganized, with complaints about maintenance and overall appearance.

Service Reliability

Frequent issues with equipment and service reliability were noted, including broken scanners and long wait times.

Management Issues

Customers expressed concerns about poor management and lack of responsiveness to ongoing service problems.
  • AC
    Adriana Crossman
    2 days ago
    1.0
    They haven't taken Amazon returns in years
  • JJ
    Joe Johnson
    Nov 4, 2025
    1.0
    Avoid this location and just go somewhere else for all your mailing needs. They don't accept Amazon returns. They really need to get with the times. I'll be using other UPS locations for my Amazon returns AND my business needs; you should as well! Waste of time
  • JM
    Jerry McLarty
    Nov 2, 2025
    1.0
    Showed up here on a Sunday at 2pm to find the store closed despite the posted hours on Google (verified by the business) saying they're open until 3pm. There were not any posted hours on the door that I could verify against.
  • BH
    Bill H
    Oct 12, 2025
    1.0
    Doesn’t accept Amazon QR codes - what a wasted trip
  • CB
    Colt Brown
    Sep 27, 2025
    1.0
    SCAM SCAM SCAM Terrible service — avoid this location. I came in with a free Amazon return and the staff refused to process it for free. Instead, they told me they’d be happy to ship it if I paid out of pocket. This is misleading and feels like a scam, since Amazon clearly lists the return as free. I recommend going to a different UPS Store — don’t waste your time or money here.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Longmont offer?

The UPS Store #3754 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.