The UPS Store

Reviews

• AO

  Alyson O'Dougherty

  1 day ago
  2.0
  The woman helping me process my return was extremely rude at first impression raised her voice at me and talked to me like I was stupid instead of clarifying which items needed to be scanned for each return label. Towards the end of our interaction, she remembered her customer service voice and wish me a nice day. I don’t appreciate th in-genuine interaction, and will not be going to the UPS again.
• AB

  Anita Brett

  Apr 24, 2026
  5.0
  The staff was so kind when I neglected to include the package contents slip inside the package. They securely put it in the plastic envelope so that it would arrive in tact. They are very efficient and treat you very well!
• AS

  Andrew Skouge

  Apr 24, 2026
  1.0
  Worst customer service Ive ever received from a corporation. These people are not just dishonest but really dont care about their customers. Will never use UPS again.
• TA

  Tarun Agarwal

  Apr 22, 2026
  5.0
  The Manager (SAM) is very nice person, he greets all the customers very well, feels like personal attention. Also he helped me by allowing to reopen my package to sign one document which I forgot to sign for the first place before shipment. I called him after I left the store and he was able to track back my package from the ups truck and allowed me to reopen the package. he is grateful. he saved me lot of time and money. thanks to Mr Sam
• TE

  Taryn Egan

  Apr 16, 2026
  5.0
  I’ve shipped numerous things at this UPS store and I’ve always had great customer service. Recently I made an Amazon return here but forgot to bring the original bag that my item came in, I was in a rush and had my child with me. Sabi was great and helped me get everything taken care of quickly. I would definitely recommend this UPS store.

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