United States Postal Service

2.3
140 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8200 Shaffer Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8200 Shaffer Pkwy, Littleton, CO
80127, United States

Hours

Reviews

2.3
140 reviews
5 stars
35
4 stars
6
3 stars
7
2 stars
6
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Some staff members received praise for being friendly and helpful, while others were criticized for rudeness and lack of accountability.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and failure to deliver mail as scheduled.

Wait Times

Customers frequently reported long wait times and understaffing at the post office, leading to frustration.

Communication Problems

Difficulty reaching the post office by phone and lack of follow-up on delivery issues were common complaints.

Mixed Experiences

While some customers had positive interactions, many expressed dissatisfaction with the overall service quality.
  • SB
    Scurvy Bone
    Oct 8, 2025
    5.0
    Supervisor Michael Rains went above and beyond to help me. He was calm kind and very helpful.
  • JC
    Jim Chambers
    Jul 11, 2025
    1.0
    Very nice people but DAM are they slow and under staffed
  • KJ
    Kevin Barcelon Jr.
    May 6, 2022
    1.0
    jesus christ.. they always say the post office the worst but in this case its 100% true. I can not even believe how difficult and ridiculous it is just to even get someone on the phone.. biggest waste of time ever trying to deal with these people.
  • MS
    Max Star
    Feb 23, 2022
    1.0
    👎👎👎👎👎
  • DH
    Dwayne Horton
    Aug 10, 2016
    1.0
    I wish I could rate less than one star. The mail carrier constantly puts other people's mail in our box and we get visits from neighbors who have to finish the delivery process due to our mail being put into theirs. Most recently two parcels were placed into the parcel box and he/she put the keys into the wrong mailbox causing me to have to go door to door asking my neighbors if they received my sons birthday gifts, thankfully those neighbors were very helpful and I found both of them. We also periodically get opened mail in our box. Very bad shameful service indeed.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.