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Visit your local Post Office™ at 8200 Shaffer Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported problems with missing or misdelivered mail and packages, leading to frustration and dissatisfaction.
Customer Service
While some staff members received praise for their helpfulness, many reviews highlighted poor customer service, including rudeness and lack of accountability.
Long Wait Times
Customers frequently complained about long lines and slow service, often citing understaffing as a major issue.
Communication Problems
Many customers expressed frustration over the inability to reach the post office by phone, with reports of calls going unanswered or being put on hold indefinitely.
KM
Kirsten Martin
Dec 2, 2025
1.0
This post office is terrible. I've had issues with missing mail and packages since I've moved to this area and they don't offer any solutions. You just have to come to the post office once a month and hope someone can help you find your missing mail or packages. The people are friendly at least.
SB
Scurvy Bone
Oct 8, 2025
5.0
Supervisor Michael Rains went above and beyond to help me. He was calm kind and very helpful.
NN
Nick Nick
Jun 26, 2018
1.0
I have been paying for a PO box since January and have not received any of my mail. It has been going to various PO boxes and no one can seem to resolve the issue.
JJ
Jordan Jean-Jacques
Feb 27, 2017
1.0
Placed several calls to this office and no one picked up the phone.
My package has been lost for over 2 weeks and the the customer service keeps giving the run around.
USPS has HORRIBLE service. I would choose UPS, FED EX or just plain walk the package to the destination before giving another one of my packages to USPS!
LL
Larry Lindauer
Sep 12, 2016
1.0
One of the poorest managed Post Offices I have ever visited. I have never been there that I haven't had to stand in line for 20 to 30 minutes. Rarely is there more than one attendant running the show.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 8200 Shaffer Pkwy?
You can send mail and packages, buy money orders, rent PO Boxes, apply for passports, and purchase gift cards and packing supplies.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most locations, including this one, require scheduling an appointment online. Limited walk-in passport hours are offered at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Are PO Boxes available at this Post Office and how can I rent one?
Yes, you can search and reserve PO Boxes online and complete your setup in person at this Post Office.
What are the operating hours for the United States Postal Service at 8200 Shaffer Pkwy?
The Post Office is open Monday through Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is there 24/7 access to PO Boxes in the lobby at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this location for specifics.
How can nearby Deer Creek Golf Club be of interest to visitors?
After visiting the Post Office, customers can enjoy recreational activities such as golfing or hiking at Deer Creek Golf Club located nearby.
Are there any tutoring services near the Post Office at 8200 Shaffer Pkwy?
Yes, Club Z In-Home Tutoring of S. Jeffco is nearby and offers tutoring, test preparation, and educational services.
How can nearby transit or locations help me find this Post Office?
The Post Office is located near landmarks like Ken Caryl Post Office and Beacon Property Management, which can help you identify the area when visiting for postal services.