United States Postal Service

2.3
141 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8200 Shaffer Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8200 Shaffer Pkwy, Littleton, CO
80127, United States

Hours

Reviews

2.3
141 reviews
5 stars
35
4 stars
6
3 stars
7
2 stars
6
1 star
87

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported problems with missing or misdelivered mail and packages, leading to frustration and dissatisfaction.

Customer Service

While some staff members received praise for their helpfulness, many reviews highlighted poor customer service, including rudeness and lack of accountability.

Long Wait Times

Customers frequently complained about long lines and slow service, often citing understaffing as a major issue.

Communication Problems

Many customers expressed frustration over the inability to reach the post office by phone, with reports of calls going unanswered or being put on hold indefinitely.
  • KM
    Kirsten Martin
    Dec 2, 2025
    1.0
    This post office is terrible. I've had issues with missing mail and packages since I've moved to this area and they don't offer any solutions. You just have to come to the post office once a month and hope someone can help you find your missing mail or packages. The people are friendly at least.
  • SB
    Scurvy Bone
    Oct 8, 2025
    5.0
    Supervisor Michael Rains went above and beyond to help me. He was calm kind and very helpful.
  • NN
    Nick Nick
    Jun 26, 2018
    1.0
    I have been paying for a PO box since January and have not received any of my mail. It has been going to various PO boxes and no one can seem to resolve the issue.
  • JJ
    Jordan Jean-Jacques
    Feb 27, 2017
    1.0
    Placed several calls to this office and no one picked up the phone. My package has been lost for over 2 weeks and the the customer service keeps giving the run around. USPS has HORRIBLE service. I would choose UPS, FED EX or just plain walk the package to the destination before giving another one of my packages to USPS!
  • LL
    Larry Lindauer
    Sep 12, 2016
    1.0
    One of the poorest managed Post Offices I have ever visited. I have never been there that I haven't had to stand in line for 20 to 30 minutes. Rarely is there more than one attendant running the show.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.