Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5753 S Prince St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
127 reviews
5 stars
40
4 stars
10
3 stars
5
2 stars
9
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are described as rude and unprofessional.
Delivery Issues
Numerous complaints about packages being misdelivered or lost, leading to frustration among customers.
Staffing Problems
Consistent reports of long wait times due to insufficient staffing, with many customers noting only one clerk available during busy hours.
Communication Challenges
Customers express frustration over the inability to reach the post office by phone, with many reports of calls going unanswered.
Mixed Experiences
While some customers report positive experiences, others have had significant issues, leading to a polarized view of the post office's overall performance.
- CSCharmain StardazeOct 31, 20255.0I was at the Main Post Office recently and the customer service was efficient, kind, and knowledgeable about my package and letters being mailed. I appreciate all the clerks and their service.
- RRRyan RedwoodSep 26, 20251.0This location and the mail carriers need to be investigated. Mutiple times my packages have been delivered to the wrong address/house! Not even in the same neighborhood as I asked all of my neighbors. Each time the package was essentially stolen as I never received my property! I also have a ring door bell and other security cameras so I know they weren't stolen from my porch. The process for claiming mail that has been "delivered" but not received is ridiculous and frustrating. It should not be that difficult to deliver packages to the address on the label unless they are purposely stealing packages!
- LVLaura VeithJun 17, 20251.0No wait because I showed up at opening, but I had the slowest customer experience of my life. This staff member went through ever step "as fast as they could" and it took 20 minutes to ship one package. There was no sense of urgency, no proper typing skills, no concern for me or my crying baby who should not have had to wait that long for one package. Maybe it was their first day, they should have asked for help.
- JLJ LeeJun 12, 20251.0The most incompetent office, of any type of office, I have ever dealt with. If possible, please arrange your mailing and delivery needs through ANY OTHER post office. Each trip this post office offers a new low in disengaged, lazy, and inept personnel. At this point, the only option available is to file an incident with the U.S. Postal Service.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 5753 S Prince St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment using the online scheduler; limited walk-in hours are available at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Can I rent a PO Box at this location and how?
Yes, you can search and reserve available PO Boxes online, then complete the setup in person with proper ID.
What are the opening hours of the United States Postal Service at 5753 S Prince St?
Open Monday to Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; please check with this Post Office for specific hours.
Are there other postal service locations near United States Postal Service at 5753 S Prince St?
Yes, nearby postal services include another United States Postal Service and a US Post Office close by, both offering similar mailing and shipping services.
What nearby places can I visit before or after my visit to the Post Office?
You can explore Red Turtle Music for musical instruments and events, Amazing Beans for educational toys, or enjoy a meal at Jose's Mexican Restaurant nearby.
Are there convenient financial services near the Post Office at 5753 S Prince St?
Yes, Chase Bank is nearby offering banking and ATM services, which can be helpful before or after your postal visit.