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Brand Certified

United States Postal Service

2.0
(493 reviews)

Business Details

10799 W Alameda Ave, Lakewood, CO
80226, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10799 W Alameda Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10799 W Alameda Ave, Lakewood, CO
80226, United States

Hours

Reviews

2.0
493 reviews
5 stars
89
4 stars
28
3 stars
10
2 stars
25
1 star
341

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor treatment and lack of assistance.

Long Wait Times

Many customers reported excessively long wait times, often due to understaffing, leading to dissatisfaction with the overall service experience.

Package Handling Issues

Several reviews mentioned lost or mishandled packages, raising concerns about the reliability of package processing at this location.

Mixed Staff Experiences

While some customers praised individual staff members for their helpfulness, others reported negative interactions, indicating inconsistency in service quality.
  • SV
    Steven VanDenDriessche
    Feb 23, 2026
    1.0
    Most USPS locations have helpful employees, but not this one. If you have anything beyond even the most rudimentary postal service need, I recommend making the extra drive to go to another location. Several of the front line employees of this location seriously do not care about being able to assist customers. There is also a frequent language barrier.
  • CL
    CLINT LANIE
    Feb 23, 2026
    4.0
    Everything was handled perfectly
  • JT
    Jake Torrison
    Jan 23, 2026
    1.0
    If there were zero stars to select, I would select it. Why on earth do you only have 1 or 2 tellers working? The line was at 9 people, I was there for 30 minutes. The line was at 6 people I was there an hour. I walked out after an hour 15. The line was down to 4, the line was behind me was almost out the door. Some with kids some without, it was 2:15 on a flippin Thursday. For us entrepreneurs or anyone else with a brain I HIGHLY RECOMMEND any other location.
  • HD
    Halogen Defender
    Dec 26, 2025
    1.0
    Go to any other location of the post office if you can. They were no help and their employees didn’t speak English. They refused to scan my QR code for a shipping label and they made me waste my money to even get here. I am so angry and hate this location. DO NOT COME HERE.
  • WS
    Willy Sorila
    Dec 24, 2025
    1.0
    They lost and mishandled multiple packages

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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