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The UPS Store

3.5
(271 reviews)

Business Details

14405 W Colfax Ave, Lakewood, CO
80401, United States
(303) 565-1900
https://locations.theupsstore.com/co/lakewood/14405-w-colfax-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5442 in Lakewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Denver West Village Across From Colorado Mills, Behind Wendy's.

Details

  • DeliveryNot available

Location

The UPS Store
14405 W Colfax Ave, Lakewood, CO
80401, United States

Hours

Reviews

3.5
271 reviews
5 stars
163
4 stars
4
3 stars
3
2 stars
9
1 star
92
  • NM
    Nancy Morrison
    1 day ago
    5.0
    I had a fabulous experience with the brothers at this UPS store. ! Their customer service was way above and beyond! I had a hard request to get my iPad back from Canada and they worked so hard to get it back!
  • CP
    Cristina Pacheco
    2 days ago
    5.0
    Always the best service here! Ahmad always does a great job and is super helpful 😃
  • SS
    Shelbie Stuckey
    Feb 27, 2026
    5.0
    Amazing customer service! Quick to help when I didn’t know the return type I had.
  • MG
    Marco Gaxiola
    Feb 21, 2026
    1.0
    Don't come to this branch, instead use the one near downtown Golden. Looks like they created another Google Maps location due to the so bad ratings on the previous one. These guys will give you the worst possible rate, and won't show you other options. I was going through the signature process on the electronic pad and one of them stepped behind me and started clicking (supposedly trying to help) but didn't allowed me to to go my pace and read.
  • LC
    Lu Chen
    Feb 12, 2026
    1.0
    ⭐️⭐️⭐️⭐️⭐️ 1 Star – Extremely Unprofessional and Intimidating Experience I have filed / will file a formal complaint with UPS corporate. I had a terrible experience at this UPS location. The employee even emphasized my race and nationality when calling the police, which made me feel racially targeted and unsafe. I went there to ship an item and did not have a box. I was charged $18 for a 12*12box, which was already very expensive. Only after paying did I find out there were additional charges: • $5 for tape • $5 for a “service fee None of these extra fees were clearly explained beforehand. When I questioned this, the staff said, “You didn’t ask.” That is not acceptable — customers should be informed before being charged, not after. When I tried to explain that my English is not very good and I was confused, the staff became extremely rude, threw my item back at me, and said they refused to ship it. I was stressed and spoke a bit louder, and instead of de-escalating, they threatened me and called the police. This was intimidating, unnecessary, and completely unprofessional.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lakewood offer?

The UPS Store #5442 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/Photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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