The UPS Store

3.2
199 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5442 in Lakewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Denver West Village Across From Colorado Mills, Behind Wendy's.

Details

  • DeliveryNot available

Location

The UPS Store
14405 W Colfax Ave, Lakewood, CO
80401, United States

Hours

Reviews

3.2
199 reviews
5 stars
102
4 stars
4
3 stars
3
2 stars
6
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly highlighting issues with a specific employee named Ahmed.

Pricing Issues

Numerous reviews mentioned overcharging for services, with customers feeling misled about pricing compared to other UPS locations.

Mixed Experiences

While some customers praised the friendly and helpful service from certain staff members, others had negative experiences that overshadowed the positive feedback.

Operational Hours

Several customers expressed frustration with inconsistent store hours and staff availability, particularly regarding fingerprinting services.

Cleanliness and Efficiency

A few reviews noted that the store was clean and that some staff members provided efficient service, but this was inconsistent across experiences.
  • DW
    Daniel Weiderspon
    3 days ago
    1.0
    I go in ups store to ship back an Amazon package. I couldn't ship it back because it wasn't in a box. The representative didn't even offer Sell me a box or anything. Just push me away.I will not be going back here.
  • NF
    Noreen F
    Nov 14, 2025
    5.0
    I went in for notary. He was pleasurable man. Thank you for your patience. You have a wonderful people.
  • KR
    Kristen Raposa
    Nov 5, 2025
    5.0
    These guys have turned over a new leaf. Zen music on, kind treatment, signs posted for the fees they charge for things. I don't avoid coming here anymore for my easy drop off returns.
  • MN
    Marlee Norris
    Oct 28, 2025
    1.0
    Never felt the need to review a UPS Store until I went here. The employee I dealt with was extremely smug and unhelpful. I left to go to my usual UPS store in Arvada to ship my return. That location in Arvada will print your UPS label for you without charging you $3.50 like this location.
  • MH
    Mark Harris
    Oct 16, 2025
    1.0
    I've used this store a couple times. You really have to watch the charges. They charged me $45 for a box that weighed less than a pound. It went to Florida. I told the clerk that regular ground was fine. He still charged me express prices. They also quote prices for Notary. Once everything was Notarized he charged me double of what he quoted, I had no choice but to pay the fee being all my papers were done. Stay away from this UPS Store. If you do go there, be sure to double and triple check the charges. I will never, under any circumstances go back to this store. I wish I could give negative stars. One start is one to many

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Lakewood offer?

The UPS Store #5442 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/Photo ID services.