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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 331 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.8
14 reviews
5 stars
6
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1 star
7
- VBValerie BrowerOct 10, 20251.0I went to the Kersey Post Office to get our passports expedited, and it was one of the worst customer service experiences I’ve ever had. There were two women working, and both were incredibly rude and dismissive from the start. The first woman seemed confused and didn’t know how to process the passport paperwork properly — she kept sighing, rolling her eyes, and snapping when we asked simple questions. Instead of trying to clarify or help, the woman in charge came out from the back and actually shushed us while we were calmly trying to explain what was going on. It was embarrassing, completely uncalled for, and very unprofessional. Both employees were short, impatient, and acted as if helping us was a huge inconvenience. We weren’t loud or rude — just trying to make sure our expedited passport applications were correct. Instead of receiving guidance, we got attitude and condescension. According to official USPS customer service standards, postal employees are required to be courteous, honest, reliable, and professional in all interactions with the public. Their behavior directly goes against those guidelines. The Postal Service emphasizes respect and helpfulness, especially in situations like passport processing where accuracy and customer communication are essential. This office seriously needs customer service retraining. If the employees here dislike working with the public this much, they shouldn’t be handling passport appointments. No one should walk out of a federal facility feeling disrespected or belittled for simply asking for assistance.
- TRTracy RayMar 11, 20255.0Love our small town post office!!
- MSMakayla SeyboldJan 25, 20191.0Terrible service, Renee is super rude. They always put the wrong mail in our box. They are very lazy and do not do their job correctly, and act like it is all your fault. Something needs to be done with this place, it is not ran correctly. Why have us fill out the cards with all of our information when you don't even follow it?
- AKAnne KremerSep 7, 20185.0I think this post office does a great job. Mail might be a little slow but they are conscientious about getting to many folks far and wide
- JCJamie CozzensApr 10, 20181.0Doesn't deserve one star. The heavy lady is rude, if you make her work. In her voice you can hear the irritation if your mail requires a little extra work. Then instead of being quite about it she talks so loud and makes sure everyone hears her chew you out. This is a sorriest post office I've even been in. If you live in town you have too have a post office box but if you live out in the country your mail is delivered. That's most likely cause they are to lazy to want to work. I'll go all the way to Greeley from now on if I have to mail a package. Sorry service, rude people not for me. I went to Greeley to mail my letter. I took 2 different envelopes grin the lobby and asked which one I needed to mail the envelope she looked at me and said it can go just like this. I told her about my experience at Kersey Post office. She said we are mailing it just like this... ATTENTION: Kersey post office learn to do your job and not brush it off.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What are the main services offered at the United States Postal Service located at 331 1st St, Kersey?
This Post Office provides mail and package shipping services, money orders, PO Boxes, passport processing, gift cards, and other postal services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos by appointment.
Do I need to schedule an appointment for passport services here?
Most passport services require an appointment made via the online scheduler, although some limited walk-in hours are available.
What are the operating hours of the United States Postal Service at 331 1st St?
The Post Office is open Monday through Friday from 8:00 AM to 12:00 PM and 1:00 PM to 5:00 PM, Saturdays from 10:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can search for available PO Boxes and reserve one online, then complete the setup in person at this Post Office with two valid IDs.
Is the lobby accessible 24/7 for PO Box holders?
Most USPS locations offer 24/7 lobby access for PO Boxes, but hours may vary; please check with this local Post Office for exact times.
What nearby places can help me plan my visit to the Kersey Post Office?
Nearby landmarks include the Kersey Library and Kersey Historical Museum for cultural visits, Centennial Park Pavillion and Kohler Park for outdoor recreation, and FNBO Bank for financial services.
Are there any community centers or services near the Post Office in Kersey?
Yes, the Kersey Community Center and the Town of Kersey government offices are nearby, offering social services and community resources you might find helpful.
Where can I find useful personal care or shopping services near the Kersey Post Office?
Nearby options include Urban Misfit Salon and Mane Street Hair Salon for beauty services, Owl in the Family for arts and crafts and gifts, and AVA LIAM grocery store for shopping needs.
How can I contact the United States Postal Service at 331 1st St, Kersey?
You can reach them by phone at +1 970-323-2526 or +1 970-353-4884, or visit their website for more information and online tools.