Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9609 S University Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
9609 S University Blvd, Highlands Ranch, CO
80130, United States
Hours
Reviews
2.2
318 reviews
5 stars
84
4 stars
6
3 stars
10
2 stars
13
1 star
205
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences vary significantly based on the staff member assisting them, with some employees receiving high praise for their helpfulness, particularly in passport services, while others are reported as rude and unhelpful.
Service Efficiency
Customers frequently report long wait times and understaffing, leading to frustration during busy periods, especially at the passport counter.
Delivery Issues
Numerous complaints about lost or misdelivered packages, as well as poor communication regarding mail forwarding and package pickups.
Customer Service
While some customers have had positive interactions, many express dissatisfaction with the overall customer service, citing rudeness and lack of assistance from staff.
- TBThe BishJan 5, 20261.0Quite possibly the most horribly staffed and ran post office in United States history. You could spend your entire life searching for slower, unattentive, mismanaged personnel and not find anything that comes nearly as close to this place.
- CHCher HagemanDec 30, 20251.0In the past year, this location removed two of its outside drop off boxes and left one. Now the chute of the remaining one is always blocked, no matter what time of day I go by.
- BTBill ThebargeDec 13, 20251.0Rude and unhelpful. The counter people hate their job but stay working here so they can take their hate out on the public whom they seem to hate even more than their job. Vicious cycle, lol
- RKRachael KimDec 12, 20255.0The passport lady Ann was very nice. She was friendly and efficient. She helped me with my walk-in appointment!
- NPnicole paulDec 10, 20255.0I wish I got her name, but the woman who works the passport services desk is an incredible employee. We were getting a passport for our baby, and the process was seamless. I’ve never had a passport experience that was so stress-free.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9609 S University Blvd offer?
This Post Office offers mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 8:00 AM to 6:00 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application; 24/7 lobby access is usually available but may vary.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Are there other United States Postal Service locations nearby?
Yes, another USPS Post Office and the Highlands Ranch American Legion Post 1260 are nearby, offering alternative mailing and government service options.
What nearby businesses can I visit for landscaping and lawn services?
Outside Dreams Landscape Design & Construction and Natures Carpet Lawn & Sprinkler provide landscaping and lawn care services close to the Post Office.
Where can I find nearby pharmacies or convenience stores when visiting the Post Office?
Walgreens and Rocket convenience stores are located nearby for pharmacy needs and quick shopping before or after your postal visit.
What should I know about nearby financial services when visiting this Post Office?
Nearby financial services include the Credit Union of Colorado and Western Union for banking and money transfer needs.