Brand Certified
United States Postal Service
2.2(328 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
9609 S University Blvd, Highlands Ranch, CO
80130, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9609 S University Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
9609 S University Blvd, Highlands Ranch, CO
80130, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
328 reviews
5 stars
87
4 stars
7
3 stars
10
2 stars
13
1 star
211
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times and inadequate staffing, with many instances of only one employee working during peak hours.
Customer Service
While some employees received praise for their helpfulness, many reviews highlighted rude and unhelpful staff, leading to a frustrating customer experience.
Delivery Problems
Numerous complaints were made about lost packages, misdelivered mail, and poor communication regarding deliveries.
Passport Services
The passport service was noted positively by several customers, particularly highlighting the efficiency and friendliness of specific employees.
- MRMarcin RadzimowskiFeb 17, 20261.0If I could I would give them 0 stars. Everytime I'm in there there are three employees present at the main desk. Line is out the door but out the 3 employees present only one is working the other 2 would rather ignore the line and do other stuff. Also the delivery to hiline apartments is usually 3-4 hours late. This place needs to fire all the lazy employees and get new ones. They all need to retire if the pace is too much for them.
- SISafeHarbour Insurance Group Inc.Feb 17, 20261.0Horrible. There’s always a line and only one clerk working— so frustrating when there’s five registers. This is always the issue at this location.
- LLLanceFeb 17, 20261.0No office phone. If you call this business you will be on the phone with a detached ai answering machine. I completely gave up on getting my missed delivery. It isn’t worth the headache of dealing with USPS.
- TTTimFeb 3, 20261.02.2 stars and that feels high for this location. I showed up at 5:50pm, but they had already locked the doors. This location is a joke.
- TTTessa TranFeb 2, 20261.0I walked in here at 5:35 and I'm walking out at 5:55 with five people still in front of me there were two people helping customers and then one guy at 5:40 goes off the clock. You have 15 people standing in their trying to get help and nobody's coming to help this one guy that's trying to check everybody out. Do not even waste your time at this post office as they do not care about customers at all. If I could give them a negative star I would
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 9609 S University Blvd offer?
This Post Office offers mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications and offers passport photo services by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, 8:00 AM to 6:00 PM; Saturday, 10:00 AM to 2:00 PM; closed on Sundays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person with two valid IDs and a completed application; 24/7 lobby access is usually available but may vary.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15.
Are there other United States Postal Service locations nearby?
Yes, another USPS Post Office and the Highlands Ranch American Legion Post 1260 are nearby, offering alternative mailing and government service options.
What nearby businesses can I visit for landscaping and lawn services?
Outside Dreams Landscape Design & Construction and Natures Carpet Lawn & Sprinkler provide landscaping and lawn care services close to the Post Office.
Where can I find nearby pharmacies or convenience stores when visiting the Post Office?
Walgreens and Rocket convenience stores are located nearby for pharmacy needs and quick shopping before or after your postal visit.
What should I know about nearby financial services when visiting this Post Office?
Nearby financial services include the Credit Union of Colorado and Western Union for banking and money transfer needs.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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