FedEx Office Print & Ship Center

Reviews

• NH

  nick Higa

  Jan 22, 2026
  1.0
  Customer service is always terrible
• AB

  A Baker

  Oct 29, 2025
  5.0
  Everyone at the store has always been so nice and helpful. They do get busy! But they always have provided us with great customer service. I do a lot of print work here as well, and I love the quality and price!
• LL

  Lauren

  Jul 31, 2024
  5.0
  Got some prints for a giveaway for my photography business, staff was very helpful and friendly. Thanks! Lauren Holmes Photography
• TL

  Tara Leavitt

  Feb 7, 2022
  5.0
  This Fedex Office store is fantastic! Excellent customer service! They are always willing to help me with my printing projects! The quality and turn around time is great! I highly recommend this location!
• CW

  Cheryl Walker

  Feb 2, 2022
  1.0
  My first experience at Store #0574/Assistant Manager Nikki in Highland, Ranch, CO was a disaster. I explained what I needed and relayed to her I had no experience in printing these type of projects. She was sarcastic when I couldn’t get the stores QR code to work and told me to do it the traditional way and she walked away. I said I was still having difficulty when she returned. She quoted me high on a birthday banner and said the price on the website is not the same in the store, she told me that they were NOT ‘Big Heads on a Stick’ when I referenced them to explain what I needed and she failed to adequately give me various options for my project. She was not professional and her customer service was sorely lacking. The store was not busy that early in the morning. She said something must be wrong with the graphics. I called my sons company in Portland and he checked them and said they were just fine. As I waited for my son to answer his phone; she helped others with the utmost politeness. Personally, she acted put upon to give full service and complete my project. Frustrated with her lack of customer service and rude demeanor I left and went to store #1450 in Centennial, CO. What a difference! Denise and Li were complete professionals, quoted me pricing based on materials, printed the first project while I explained the second project, showed me banners in a book so I had a better idea of what I needed and finally got my printing done a day ahead of my event! The difference between the two stores was night and day. Kudos to Denise and Li who went above and beyond in making my first completed printing experience with FedEx Office a pleasant and overwhelmingly happy one. I was so happy I rewarded their team with something sweet from a gourmet bakery for such professional and polite service. If I need store #1450’s help again; I will use them and recommend the Centennial location. Store #0574 will never get my business nor recommendation ever! Store #1450 went above and beyond without the snarky, rude and unprofessional behavior of Assistant Manager Nikki at Store #0574. There’s a problem there and hopefully you will rectify it before it’s an even bigger issue. Praises go out to Denise and Li who know what customer service is all about.

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