United States Postal Service

2.6
78 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 12210 Brighton Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12210 Brighton Rd, Henderson, CO
80640, United States

Hours

Reviews

2.6
78 reviews
5 stars
27
4 stars
4
3 stars
2
2 stars
2
1 star
43
  • SS
    Sofie Sof
    5 days ago
    1.0
    Zero stars....Usually our driver delivers the mail in the correct mailbox but lately there's been some mail that's not in my name. My neighbor found her mail in my mailbox. Do we have a different driver? What's going on with our mail? Do we need to call the cooperate office to settle this simple task?
  • DP
    Dvmon Park3r
    Dec 15, 2025
    5.0
    Staff was polite and patient.
  • AK
    Amun Sardar Khan
    Nov 24, 2025
    1.0
    I visited this post office today to renew passports for my children, and the treatment we received was unacceptable. The employee working with us did not greet me when I arrived, ignored my questions, and spoke to us in a very dismissive and disrespectful way. My Wife received the same treatment when she arrived. What was especially upsetting is that we were the only family treated this way, and her behavior made us feel singled out and discriminated against. No family should feel uncomfortable or unwelcome because of who they are. She also gave inconsistent instructions—first saying she needed all applications completed before taking any, and then later saying she would only accept one because we “had 15 minutes.” When we tried to ask for clarification, she responded rudely and stated that she didn’t care if we complained because she has worked there for ten years. This was an extremely unprofessional and disturbing experience. I hope management takes this seriously and ensures that all customers are treated with respect and without discrimination.
  • AR
    Ali Rose
    Nov 21, 2025
    1.0
    It is unbelievable how rude these people are. My father is elderly and we were applying for a passport and the woman that helped us was so condescending and just downright mean. We obviously don’t do this every day. Don’t come here. I am going to take this complaint as far as I can.
  • DM
    Devany Medina
    Nov 20, 2025
    1.0
    Una pérdida de de tiempo, dos veces fuimos , la primera nos dijeron que había poco personal que cancelaron todas las citas llegamos a buen tiempo, nos la dieron para la siguiente semana , llegamos un poco tarde y ya no nos quisieron atender

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.