FullSpeed Automotive

Reviews

• TM

  Trent McElroy

  Apr 8, 2026
  1.0
  USE AT YOUR OWN RISK Grease Monkey SpeeDee Oil Change & Auto Service Kwik Kar Went to a Grease Monkey to have some work done on my car. The work was done incorrectly. 11 months later I have to replace the part they installed incorrectly (I had a separate shop fix their work). When calling asking about the warranty of the part, the owner of the shop acted as if I should be grateful that I wasn’t charged for labor when the part was installed the first time. Even though I was charged labor to fix his incorrect work. When telling him it was him who installed it incorrectly, he blamed it on other parts being bad. Now, 11 months later, the part has to be replaced because the damage had been done. In order to receive the benefit of the part’s warranty, the same place has to install the new one. This time I’m being charged for labor, which is fine. The problem is that the shop owner has proven that he does faulty work. I will not be going back to have him do any work on my car. This is only the start of the problem… I called the corporate office. I was told “The owner has rights to the shop and legal we can send him a recommendation but that’s all we can do.” I said “how do you think a guy who has been rude to me and does faulty work will receive that? I’m concerned that he will do something to my car that will cost me even more money. I don’t want to take it there. I’m telling you what kind of person who operates your corporation’s businesses.” I was met with a lot of not caring. At that point I told them I would not be using any other of their brands because the way the customer service agent conveyed a message to me that it’s a me and him problem because he is the owner and there isn’t much they can do. When I asked her if it’s really my problem to deal with she back tracked her words telling me that’s not right and a recommendation will be sent. When I told her how I received her message as a “it’s a you and him problem” she told me I was wrong for receiving it that way. When asking her how I should receive it, she went back to “a recommendation will be sent.” However if all they can do is recommend how their franchisees operate, is there anything she can actually do? I don’t think so. The following is a list of the brands these people own. USE AT YOUR OWN RISK Grease Monkey SpeeDee Oil Change & Auto Service Kwik Kar
• RT

  Rashad Thompson

  Mar 17, 2026
  1.0
  As a employee of this company I love what I do but my district manager in R3 is rude and dishonest he has no compassion for his employees an sad to say this company is not all it cuts out to be they do not give raises they micro manage they want you to carry different title and positions with same pay they do not have compassion and most of all they lie to there employees repeatedly. I hope they get it together cause without us they can’t sit behind them desk in them offices get paid good and off every weekend
• AE

  Ahmed Essam

  Feb 7, 2026
  1.0
  Scammers and liars! They sent me an uncovered check for a reimbursement back in November 2025 due to a damage caused by one of the Grease Monkey locations in Rockford,IL in August. After that, I reached back to them and they said there was an issue with a batch of checks and they are working on it. I called multiple times and the same lady would tell me I will make it high urgency and send it accounting for almost 3 months. I was patient and gave them many chances but apparently they are scammers
• AT

  Arlinda Bates (ToxikLuvr)

  Jan 14, 2026
  1.0
  I am writing this to warn others about the negligent service and nonexistent corporate support from Uncle Ed’s Oil Shoppe. I have been a loyal customer since I began driving, but after my experience at the Madison Heights location (Shoppe #8010), I will never return. Following a routine oil change, my vehicle leaked 3–4 quarts of oil. An independent inspection confirmed that the technicians at Shoppe #8010 failed to install a gasket and over-tightened the drain plug—a basic, careless error that could have led to catastrophic engine failure. I have spent the last two weeks attempting to reach out to corporate and the shop directly. I provided documentation, photos, and proof of the corrective work required, yet I have been met with total silence. No acknowledgment, no phone call, and no refund. The quality of customer service has declined significantly over the years. It is clear they do not value their customers or take responsibility for their mistakes. If you value your vehicle and your time, stay away from all of their shops.
• NN

  Neil

  Nov 20, 2025
  1.0
  If I could leave negative star rating i would. They Cracked the oil pan on my mom's car tried to jb weld it and then want to act like they aint responsible. Their techs shouldn't be allowed to touch a wrench Edit: it was the manager that done such fine work!

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