United States Postal Service

2.8
172 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6855 S Dayton St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6855 S Dayton St, Greenwood Village, CO
80112, United States

Hours

Reviews

2.8
172 reviews
5 stars
62
4 stars
13
3 stars
5
2 stars
9
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some employees are praised for their helpfulness and friendliness, others are criticized for rudeness and incompetence.

Service Speed

Many customers report long wait times and inadequate staffing, leading to frustration over slow service.

Package Handling

There are numerous complaints about lost or mishandled packages, with customers expressing dissatisfaction over the handling of their mail.

Communication Issues

Customers frequently mention poor communication from staff, including misunderstandings and lack of clarity regarding services.

Overall Experience

While some customers have positive experiences, many express significant frustration with the service quality, leading to a generally negative perception of the location.
  • ZR
    Zane Ross
    Dec 18, 2025
    5.0
    Usually a short wait, helpful staff.
  • LI
    Lisa Irvin
    Dec 15, 2025
    1.0
    I stood in line for 45 minutes this morning. They need more staff at this Post Office. It's always slow.
  • MC
    Marshall Cooper
    Dec 4, 2025
    1.0
    The staff here says they will help you figure out their mess up with op box keys and the don't help you like they say they will they make you wait 2 hours while they help other customers instead of fix a mistake one their employees made and we been in the facility since 930am and it's going on 12pm the staff here needs more training period before I take this to the news
  • GD
    Gabriela Diaz
    Nov 20, 2025
    2.0
    Every time I come to this location, the lines are extremely long and the staff—aside from a few exceptions—don’t seem interested in working efficiently. It often feels like they don’t care how long customers have to stand and wait. It would be great to see more effort put into providing quicker and more attentive service. Just my opinion....
  • RS
    Robert Stoneking (SwiftSwamp)
    Oct 21, 2025
    1.0
    My experience with this post office was okay, up until recently. My HOA has had the complex's mailboxes broken into multiple times so now the post office is refusing to deliver anything. Which is understand, sure whatever not their fault. But it's increasing frustrating to try to get anything for my address now. Me and my roomate just moved out here, so our IDs arent updated yet, and theyre not working with us and won't give us our freaking mail. They also want us to have previous tenants with us and their IDs which makes no sense, we don't want or care if we even have mail from them. Just give us our freaking mail, my god. I understand the issue isn't your fault, but withholding packages/mail is also not okay.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.