The UPS Store

4.2
139 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0965 in Greenwood Village offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Arapahoe Mktpl Shopping Ctr Between Starbucks & Jamba Juice.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
8547 E Arapahoe Rd, Greenwood Village, CO
80112, United States

Hours

Reviews

4.2
139 reviews
5 stars
107
4 stars
2
3 stars
1
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting employees like Kody and Lotus for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service at this location, making their shipping and return processes smooth and hassle-free.

Inconsistency

Some reviews indicated a lack of consistency in service quality, with reports of rude or unhelpful staff members, particularly during busy times.

Notary Services

Several customers expressed frustration regarding the availability and handling of notary services, with some experiences leading to delays and dissatisfaction.

Package Handling Issues

There were multiple complaints about mishandled packages, including lost items and damage during shipping, which negatively impacted customer trust.
  • JW
    Jill Whelan
    5 days ago
    5.0
    Great experience every time I visit this store. The customer service is great - good conversation and speedy service. Keep it up!
  • SB
    sophias bazaar
    Jan 2, 2026
    5.0
    Sabin was extremely helpful and professional. He patiently answered all my questions, guided me through the process, and made everything smooth and stress-free. Great customer service—thank you for your support!
  • DH
    David Haro
    Dec 3, 2025
    5.0
    My go-to UPS store. The team here is always incredibly friendly and efficient. They do well to ensure my packages are ready to ship. I highly recommend this group!
  • GB
    Gregg Barker
    Oct 18, 2025
    2.0
    This is the second time they have weighed something and told me it would cost a certain amount then when I questioned it they said “ oh, the scale was wrong “ and charged me a lot less.
  • SS
    Seleste Sanchez
    Oct 11, 2025
    1.0
    Paid 15$ for a notarized document, submitted it, and then got flagged because the notary didn’t specify which form of ID was used to verify identification. Now having to pay another 15$ at a different location to do this all over again and process is delayed due to their lack of diligence.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0965 in Greenwood Village offer?

The UPS Store #0965 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.