The UPS Store

4.2
139 reviews

Business Details

8547 E Arapahoe Rd, Greenwood Village, CO
80112, United States
(303) 850-5400

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0965 in Greenwood Village offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Arapahoe Mktpl Shopping Ctr Between Starbucks & Jamba Juice.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
8547 E Arapahoe Rd, Greenwood Village, CO
80112, United States

Hours

Reviews

4.2
139 reviews
5 stars
107
4 stars
2
3 stars
1
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, particularly highlighting employees like Kody and Lotus for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the fast processing of their shipping and return needs.

Mixed Experiences

While most feedback was positive, there were several reports of poor customer service experiences, including rudeness and lack of assistance from some employees.

Notary Services

Customers expressed frustration regarding the availability and handling of notary services, with some reporting issues when trying to access these services.

Package Handling Issues

There were complaints about mishandling of packages, including lost items and damage during shipping, which affected customer trust.
  • JW
    Jill Whelan
    Jan 7, 2026
    5.0
    Great experience every time I visit this store. The customer service is great - good conversation and speedy service. Keep it up!
  • SB
    sophias bazaar
    Jan 2, 2026
    5.0
    Sabin was extremely helpful and professional. He patiently answered all my questions, guided me through the process, and made everything smooth and stress-free. Great customer service—thank you for your support!
  • DH
    David Haro
    Dec 3, 2025
    5.0
    My go-to UPS store. The team here is always incredibly friendly and efficient. They do well to ensure my packages are ready to ship. I highly recommend this group!
  • GB
    Gregg Barker
    Oct 18, 2025
    2.0
    This is the second time they have weighed something and told me it would cost a certain amount then when I questioned it they said “ oh, the scale was wrong “ and charged me a lot less.
  • SS
    Seleste Sanchez
    Oct 11, 2025
    1.0
    Paid 15$ for a notarized document, submitted it, and then got flagged because the notary didn’t specify which form of ID was used to verify identification. Now having to pay another 15$ at a different location to do this all over again and process is delayed due to their lack of diligence.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0965 in Greenwood Village offer?

The UPS Store #0965 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

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