The UPS Store

4.2
136 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0965 in Greenwood Village offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Arapahoe Mktpl Shopping Ctr Between Starbucks & Jamba Juice.

Details

  • DeliveryNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
8547 E Arapahoe Rd, Greenwood Village, CO
80112, United States

Hours

Reviews

4.2
136 reviews
5 stars
104
4 stars
2
3 stars
1
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly and helpful, there were several reports of rude and unhelpful employees, leading to mixed experiences.

Efficiency

Customers frequently noted the quick and efficient service at this location, although some experienced delays and issues with package handling.

Staff Recognition

Specific employees, particularly Kody and Lotus, received high praise for their exceptional service, with customers expressing appreciation for their professionalism and kindness.

Mixed Experiences

Some customers reported significant issues with package handling and customer service, leading to frustration and a loss of trust in the location.

Cleanliness and Organization

The store was generally described as clean and organized, contributing positively to the customer experience.
  • GB
    Gregg Barker
    Oct 18, 2025
    2.0
    This is the second time they have weighed something and told me it would cost a certain amount then when I questioned it they said “ oh, the scale was wrong “ and charged me a lot less.
  • SS
    Seleste Sanchez
    Oct 11, 2025
    1.0
    Paid 15$ for a notarized document, submitted it, and then got flagged because the notary didn’t specify which form of ID was used to verify identification. Now having to pay another 15$ at a different location to do this all over again and process is delayed due to their lack of diligence.
  • RR
    ramtharun reddy
    Oct 5, 2025
    5.0
    Great store and location! Excellent service—so much better than other UPS stores. I’ll definitely keep coming back!
  • AB
    Alisha Bliss
    Oct 3, 2025
    1.0
    I dropped off a return with a prepaid label here and they kept the item and never actually shipped my return item. It’s been a month since I gave them my package and the company said ups never even scanned the label saying they got it for it to be in the system. I will make sure to never use this location again. Shady people working there.
  • DW
    David Wehrle
    Sep 26, 2025
    2.0
    Not super kind about helping me try to ship an Amazon package, repeated himself a bunch of times instead of just saying they don’t print Amazon labels once.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0965 in Greenwood Village offer?

The UPS Store #0965 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.