United States Postal Service

2.7
161 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 930 39th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
930 39th Ave, Greeley, CO
80634, United States

Hours

Reviews

2.7
161 reviews
5 stars
56
4 stars
9
3 stars
5
2 stars
10
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising their helpfulness and friendliness, while others report rudeness and lack of assistance.

Delivery Issues

Numerous complaints about lost packages, misdelivered mail, and inconsistent delivery times.

Cleanliness

Mixed reviews on facility cleanliness, with some noting dirty conditions and others stating it is well-maintained.

Efficiency

Customers appreciate quick service during busy times, but some express frustration over long wait times and understaffing.
  • CS
    Chris Stewart
    5 days ago
    1.0
    Male who answered my phone was very rude, hung up on my 2x at the end he said he'd send my cerified mail back out and hung up on me. Very unpleasant experience wish I had a better postman
  • SP
    Shyla Palafox
    Dec 19, 2025
    5.0
    Just needed a single stamp to mail some letters for my grandmother. The lady with the red Christmas sweater was AWESOME to work with. In and out in like less than a minute. The line moved quickly which was a big plus and I was pleasantly surprised. These folks are providing the standard we wish to see in our other post offices in Greeley, and I HAD to commend them on the great job they're doing in such a busy time with all of the holiday package handling! You guys absolutely ROCK! Wishing all postal employees a fabulous holiday season!
  • KA
    Kami Anderson
    Dec 9, 2025
    2.0
    I came in this morning. The line is out the door and there is 1 person at the counter... not 3! Its the holidays! Let's get more people in there!!!!!! My mailman was awesome though and reported some damage to my package though. Also- a cashier said he couldn't mail me package out of the country that all of the items were not shippable. Came back another day and got a different cashier and was able to mail the same box. I was told the original cashier did not like to ship boxes out of the country due to the paperwork and extra steps. What a joke. My son wouldn't have had a Christmas. Most of the time it is a great experience but lacking lately.
  • SN
    Shane Newsom
    Nov 14, 2025
    3.0
    I want to leave 5 stars but the last 2 times I got a big package and my regular mail man wasn't present I had to go to usps and find my package because it was put in the wrong lock box at my apartment. I know it can get boring sometimes too but I also believe we need to focus on the mail and not be on the phone while putting people's mail in the mail boxes I see it all the time not just my apartment but it happens alot. No way if you have a huge basket of mail and need to look at addresses to get in the right box , talking to someone at the same time will distract you and eventually im not going to get lucky like I did this morning and someone else is going to take my daughters Christmas present my business supplies. It doesnt Matter pay attention. The reason I said I do 5 stars if not for the 2 miss delivered boxes by a sub is because 39th is the best post office in Greeley they saved this from a 1 star! Thank ypu both who helped me this morning it means alot to know people got your back . I run my own business its frustrating when your business rely on mail and it isn't there on time but that happens I get upset when my stuff isn't delivered to the correct place . Please 🙏 for the small people and everyone else stay focused 🙏 💯
  • DG
    d g
    Nov 5, 2025
    5.0
    I'm not sure what is going on but I've gone to this post office for 8 years and I haven't had a bad experience once every single person that's ever helped me was nice every problem I ever had was attended to I never saw anything weird sticky or meat laying on the floor I'm very confused right now

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.