United States Postal Service

2.5
145 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 925 11th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
925 11th Ave, Greeley, CO
80631, United States

Hours

Reviews

2.5
145 reviews
5 stars
41
4 stars
12
3 stars
5
2 stars
5
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their kindness and helpfulness, while others are described as rude and unprofessional.

Delivery Issues

Numerous complaints about lost packages, misdeliveries, and delays in service, leading to frustration among customers.

Staffing Problems

Customers frequently mention the need for more staff to handle the volume of customers, which contributes to long wait times and poor service.

Inconsistent Experiences

While some customers report positive experiences, many others express dissatisfaction, indicating a lack of consistency in service quality.
  • KL
    Kennedy Larsen
    Dec 22, 2025
    5.0
    I am very impressed with the staff they have here. I have never met such kind postal workers. I have been in twice in the past week and I have been helped by the most amazing ladies, so thank you for being kind and patient
  • AO
    all ohan
    Dec 17, 2025
    1.0
    Worst service
  • EC
    Elis Cooper
    Dec 5, 2025
    5.0
    Thank you! Jana was very kind
  • BW
    Brienna Wells
    Oct 1, 2025
    3.0
    Very busy all the time. Needs more help. Good customer service though.
  • JL
    Jorge Lopez
    Sep 12, 2025
    1.0
    Called like 10 times and they never once answered phone why do they have a phone number if there not going to answer

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.