The UPS Store

3.0
207 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1654 in Greeley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 35th Ave And 10th Street.

Details

  • DeliveryNot available

Location

The UPS Store
3620 W 10th Street, Greeley, CO
80634, United States

Hours

Reviews

3.0
207 reviews
5 stars
91
4 stars
12
3 stars
2
2 stars
10
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unhelpful.

Staffing Issues

Customers frequently mention long wait times and inadequate staffing, leading to frustration during busy periods.

Store Operations

There are complaints about the store closing earlier than advertised and issues with package handling and delivery.

Mixed Experiences

While some customers report positive experiences with specific employees, many others express dissatisfaction with the overall service and management.
  • JP
    Jose Vanegas Perez
    4 days ago
    1.0
    They didn't accept my package pick up request once it arrives and then told me it was never dleivered.
  • CR
    Cristal Rodriguez
    Dec 28, 2025
    5.0
    I had to pick up a package today and the customer service was lovely I got attended by a young lady named jazzalyn She was very kind☺️☺️☺️
  • MR
    Mia Ramirez
    Dec 19, 2025
    5.0
    The customer service was spot on! I’ve never been to an ups store with such good courtesy!!! This is by far the best UPS store I’ve been to in Greeley, the store is always clean and the employees are always friendly and welcoming! Highly recommend!!
  • JV
    Jay V
    Dec 16, 2025
    1.0
    Sent someone in to do a return for me right now and the lady at the counter was extremely rude and unhelpful. The person returning for me had to figure everything out on their own due to the lack of customer service from the employee. Im extremely disappointed in the customer service and will never be doing business at this location ever again! Do better at hiring better people with better customer service skills UPS!!!!
  • KM
    Kai Meyers
    Dec 1, 2025
    3.0
    I'm giving this a 3 star, but its not necessarily the stores fault. Its more their drivers. They totally screwed up my delivery, which I charged extra to have delivered early. They said my address was not valid. Which its a building, I'm not sure if they're lazy or what the problem is. This is not the first issue I've had with UPS deliveries. So I had to pay extra AGAIN, to change to access point to the facility, which is very inconvenient for me, because I'm not mobile. I wish there was a better way to communicate with the drivers, without paying almost 20 dollars to upgrade. Besides that, I have no complaints.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1654 in Greeley offer?

The UPS Store #1654 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.