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The UPS Store

3.0
(213 reviews)

Business Details

3620 W 10th Street, Greeley, CO
80634, United States
(970) 353-9655
https://locations.theupsstore.com/co/greeley/3620-w-10th-street

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1654 in Greeley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 35th Ave And 10th Street.

Details

  • DeliveryNot available

Location

The UPS Store
3620 W 10th Street, Greeley, CO
80634, United States

Hours

Reviews

3.0
213 reviews
5 stars
92
4 stars
12
3 stars
2
2 stars
10
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported experiencing rude and unhelpful service from staff, with specific employees being highlighted for their lack of professionalism.

Delivery Issues

Numerous complaints were made regarding lost packages, delivery errors, and poor communication from delivery drivers.

Store Management

Customers expressed dissatisfaction with the management and staffing levels, noting that the store often seemed understaffed and poorly managed.

Mixed Experiences

While some customers praised individual employees for their helpfulness, the overall sentiment leaned towards frustration with the service quality.
  • PC
    Pete Contreras
    4 days ago
    1.0
    Terrible customer service! I called the store and a worker named Perla answered. I was telling her that I dropped off 8 packages 2 hours ago and my receipt says 7. She was rude right off the bat and said it was my fault because it was impossible to not scan every package. I asked her if she can look at the cameras or what we can do. Since its been 2 hours I wanted to figure this out asap. She was so rude and hung up on me. I called back to make sure we didnt get some kind of disconnect. She then hung up on me again. If higher staff is reading this, please listen to the recordings. The first call was placed at 4:19pm and the other at 4:27pm on Friday Feb 27th. I recorded the second call and will be providing it to corporate. I dont mean to get people in trouble, but this person should be fired and not be dealing with customers with attitude like this.
  • CA
    Christopher Apostolou
    Feb 19, 2026
    1.0
    They will lose your package and then tell you it was delivered and when you call, they’ll just keep repeating it was delivered. There was cameras up they never came
  • JG
    Just A Guy
    Feb 5, 2026
    1.0
    Absolutely horrible customer service. Infact there is none. No help to be had about rescheduling a delivery. Just told to contact the customer service robot which is uselessly poorly programmed. Then told it'll be a 10 minute wait on the phone which became 30+. They want to charge fees for everything. Horrible company. I wont order from any place that uses UPS for shipping in the future ever again. Ive been burned one too many times.
  • NG
    Nailea Garcia
    Feb 2, 2026
    1.0
    If I could give it no stars I would this lady that attended me her name was faith she was SO and when I mean SO UNPROFESSIONAL she was being rude and for anyone that goes there DON’T GO TO HER go to any other store I don’t plan on coming back and they MUST FIRE HER!!
  • SR
    Samara Rigsby
    Jan 12, 2026
    1.0
    This place has the rudest employees! Can’t even be bothered to look at you, say hi, bye, thank you, you’re welcome. Not even have shitty day! If you hate your job so much, find a different one! The young girl with the black tight curly hair needs to be fired.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1654 in Greeley offer?

The UPS Store #1654 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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