The UPS Store

3.0
201 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1654 in Greeley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 35th Ave And 10th Street.

Details

  • DeliveryNot available

Location

The UPS Store
3620 W 10th Street, Greeley, CO
80634, United States

Hours

Reviews

3.0
201 reviews
5 stars
88
4 stars
12
3 stars
1
2 stars
10
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or aggressive.

Service Efficiency

While some customers noted quick service during busy times, others experienced long wait times and inefficiencies, particularly with package handling.

Package Handling Issues

Numerous complaints about lost packages, incorrect shipping labels, and damaged items were reported, indicating significant issues with package management.

Store Hours

Customers frequently mentioned that the store closes earlier than advertised, leading to frustration and inconvenience.

Mixed Experiences

Some customers praised specific employees for their helpfulness and professionalism, suggesting that experiences can vary significantly depending on staff.
  • LW
    Lindsay Wicke
    Nov 3, 2025
    2.0
    Not enough staff for the traffic this store sees.
  • MM
    Melissa
    Oct 24, 2025
    1.0
    Absolutely asinine. This store took my package, asked what was in it, "toys and blankets" proceeds to send as "media mail", in which im then notified via usps letter, postage needed and my package would be sent with request for addl funds or returned to sender. the package never made it. its now been 23 days and no one can seem to find it. Then I was told in store it was "insured up to $100" which was the approximate of what was in there. Soni didnt purchase addl. Come to find out that too was wrong because she sent it as media mail not ground. In which ins would have to be purchased. Absolutely disgusted.
  • TS
    Todd Steinbecker
    Oct 23, 2025
    1.0
    Front desk person was very rude. so I walked out and went to the store on the south side of Greeley. People were very polite and helpful at that store.
  • KC
    Kaci Clark
    Oct 4, 2025
    4.0
    It's my go to place for Amazon returns. Usually, even if the line is long, they work really quickly. The stuff is not rude but aren't exactly very friendly either. Which is difficult when you are nice and friendly and the staff either doesn't make eye contact or give blank stares back.
  • JB
    Jennie B
    Sep 30, 2025
    1.0
    This place has really gone down hill the last couple years but especially the last few months. All new employees who are clueless, no one is in charge or has any answers. On multiple occasions I've overheard people complain about lost mail and packages. They also take your papers to shred and throw it in the back instead of placing it in the "secure bin" that they are supposed to. Save yourself the trouble and go somewhere else.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #1654 in Greeley offer?

The UPS Store #1654 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, small business services, computer access, and passport/photo ID services.