United States Postal Service

3.0
180 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 241 N 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
241 N 4th St, Grand Junction, CO
81501, United States

Hours

Reviews

3.0
180 reviews
5 stars
74
4 stars
18
3 stars
3
2 stars
7
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude interactions and a lack of accountability from supervisors.

Efficiency

Many reviews highlighted the efficiency of the staff in handling long lines and processing requests quickly, although some noted understaffing issues.

Package Handling

Numerous complaints were made about lost or misdelivered packages, with customers expressing frustration over the reliability of package tracking.

Communication Issues

Customers frequently reported difficulties in reaching the post office by phone and receiving timely updates on their packages.

Positive Experiences

Several customers shared positive experiences, particularly with specific staff members who provided exceptional service, especially in the passport office.
  • RS
    Royce Sullivan
    2 days ago
    1.0
    Management and Staff are uneducated on what the laws are for video taping from a public sidewalk and took it upon themselves to walk out to confront a law abiding citizen stand on sidewalk exercise a first amendment right and there is no law against it in fact poster seven rules and regulation United States Post Office allows filming even inside so you have no rights to go out and tell him you're going to call the cops on him and threaten him by him being out there.
  • FT
    F T
    2 days ago
    1.0
    I watched a USPS employee order a man to leave the public sidewalk because he was taking pictures, which is perfectly legal. I stuck around for a bit and watched several people hurl insults and threats at the cameraman after the USPS employee riled them up.
  • RD
    Russell Davies
    Nov 14, 2025
    1.0
    Cannot get human on phone and digital access is beyond pathetic. Didn’t deliver my package and sent it back with no reason given.
  • KS
    kyla skalla
    Oct 28, 2025
    2.0
    They need to learn to do there job a get someone mail for them when they say they will and fix are mail lock when they say they are going to screw them
  • SD
    Scott Derrick
    Oct 18, 2025
    1.0
    On this exact date I went to the post office to retrieve my mail the sender told me and the tracking information that the package was there The guy who was behind the counter told me he didn't see it gave me another address and told me to go to the post office to retrieve it this was on a Saturday The package I was waiting for was a $250 profit package soon as I left it was delivered there this was a total waste of time and now I have to wait to Monday to get my package which I needed it today very upsetting for me now I need to

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.