The UPS Store

4.4
177 reviews
Get DirectionsCallWebsite

Business Details

2536 Rimrock Ave, Grand Junction, CO
81505, United States
(970) 241-4646
https://locations.theupsstore.com/co/grand-junction/2536-rimrock-ave
GoogleFacebookInstagramTwitter

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5741 in Grand Junction offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Walmart & Lowes Parking Lot, Behind Red Robin.

Details

  • DeliveryNot available

Location

The UPS Store
2536 Rimrock Ave, Grand Junction, CO
81505, United States

Hours

Reviews

4.4
177 reviews
5 stars
146
4 stars
5
3 stars
1
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although some reported negative experiences with rudeness and lack of assistance.

Efficiency

Most reviews highlighted quick service and minimal wait times, with staff managing busy periods effectively.

Inconsistency

There were mixed reviews regarding service quality, with some customers experiencing significant issues with package handling and staff knowledge.

Cleanliness

The store was generally noted as clean and well-organized, contributing to a positive customer experience.

Communication Issues

Several customers reported problems with communication, including unhelpful responses and misinformation regarding services and store hours.
  • CR
    Christopher Rollins
    1 day ago
    5.0
    Great customer service everytime I go in. Would recommend this store to anyone needing to use UPS services.
  • SR
    Sarah Raynolds
    Oct 27, 2025
    5.0
    Ladies are always friendly and very patient when customers pull up their Amazon return labels.
  • JG
    Jessica Jones Garcia
    Oct 25, 2025
    5.0
    Awesome customer services. Very satisfy with the store.
  • SK
    Stephanie K
    Oct 16, 2025
    1.0
    I was in there on Oct 14. A lady waited on me and was rude from the start. She didn't greet me, just sort of looked at me so I walked up. I told her I was there to mail a package. She said what is in it? I told her "a gift." She wanted more info so I told her "shirts." She then said "I'm charging you for tape. The machine will eat this outer wrap." (I put like a shipping paper around box, but I did feel like I taped it securely). A better approach would be, "I'm so sorry but we have to add on a little extra cost for tape so we can tape it down better and it will survive the shipping. " And a smile would be nice. After I agreed (and paid $17+ for these couple small shirts) she silently handed me my receipt. Then I said, out of habit, "thank you." I left there thinking "why didn't SHE thank me?!"
  • DD
    Deborah Duran
    Oct 11, 2025
    1.0
    I paid $134 for a package to be delivered by 9AM the next day. Package was never received. The tracking site states it never left the store. The contents were needed by the next day. The person who waited on me seemed distracted and was rude and never answered my questions.was told if package not delivered by Monday to call back again??? WHAT??? WHERE IS MY PACKAGE?
Read more reviews on Google

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5741 in Grand Junction offer?

The UPS Store #5741 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.