Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1100 Johnson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
223 reviews
5 stars
62
4 stars
9
3 stars
6
2 stars
10
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are described as friendly and helpful, others are reported to be rude and unprofessional.
Delivery Issues
Numerous complaints about lost packages, misdelivered mail, and packages marked as delivered but not received.
Facility Condition
The location is praised for its cleanliness and modern facilities, with easy access and ample parking.
Appointment Management
Customers express frustration over appointment scheduling for services like passport applications, with reports of staff being unhelpful or miscommunicating policies.
Communication Problems
Many customers report difficulties in reaching the post office by phone and receiving timely responses to inquiries.
- LPLagarta PattesOct 28, 20255.0This is an absolutely beautiful location, compared with any post office. It is a modern facility in a gorgeous area surrounded by mountains. The parking lot is gigantic and easy to access, there is a special drive-up lane for dropping off letters in a blue box. When you go inside the clean modern and well maintained lobby there is one of those large drums that will take small packages or you can put them in the hamper by the counter. The PO Box access and other certain services are open 24/7, the hours of this location are 08:00-18:00 Monday through Friday and 08:00 to 13:00 on Saturday. The staff I interacted with were extremely friendly and courteous. On my very first visit here I set up a PO box and that was easy. There are self-service kiosks and other automations that make the place above and beyond what you normally find at other locations. If you happen to be a PO Box holder you can also have Parcels received there from any carrier including UPS FedEx Amazon by using the physical address of the building and your box number.
- FMFarhana MoralesOct 23, 20251.0If I could give zero stars I would. I had a package that I sent to Switzerland that’s spent about two months spinning around the United States. It was returned once to me to update the customs information and The post office said they would make sure it got delivered. Unfortunately, it was never delivered and despite it coming back to Colorado several times (Which I could see through the tracking number) it Wasnever returned to me, and I was never given a reason why it could never be shipped out to Switzerland. Sarah the manager at this branch knew that she needed to intercept the package to give it back to me but decided never to do this and a final last effort was made by USPS to return it to Colorado and when I returned to the post office in Golden to pick it up, she acted like she had never seen this package. Ironically the local postal delivery person for my area said she saw it and saw that they were sending it back to California (If she’d been aware of my issue, she would’ve delivered it to me, but was told after the fact when one of my neighbors mentioned what fun I was having with the Golden post office). I will never be using the USPS for international deliveries again.
- MGMarco GaxiolaSep 27, 20251.0If there would be -1 start I would give it to them; What an awful experience with USPS people either from this branch as well as online, I requested a change of address online to ensure I was getting my mail re-directed and apparently everything went fine, but I received a follow up email being required to go a USPS office for ID verification which I did and the person there successfully confirmed my Identity. A couple days later I receive another email saying that my address forwarding wasn't successful because of not being able to prove ID. So came back to this office and a quite ignorant lady told me there was nothing in my records, like if my name wouldn't;t exist. Showed her the confirmation emails and the receipts and she completely ignored these. Then she told me, do it again, it only costs $1 dollar to submit an address change and I told her she was incorrect but she insisted. These people live in another world, unbelievable!! I wish all these people would get paid based on the ranking from their customer service, then another story would be.
- RERyan EllisSep 24, 20255.0Went in for a passport appointment. The staff were very pleasant and it took less time than I expected. We left an item there by mistake and they were kind enough to mail it back to us.
- MLMarlana LuebkeAug 4, 20251.0I currently have a package that has been out for delivery since july 26th. Spoke to someone on the phone surprisingly someone actually answered. She was so rude to me and informed me she does not have the time to look for the package. Sometimes they fall and get tossed in the trash because they don't have time deal with them. EXCUSE ME, YOU WHAT?! I put a call into the 1800 usps number, a very nice man who seemed genuinely concerned wrote down my complaint and Sarah the manager of the Golden po calls us on a sunday night and is so very rude and unhelpful. Again we are told packages are thrown away all the time. Or my label was too destroyed. We'll it clearly wasnt destroyed enough to be scanned for arrival at the post office and scanned for out delivery. So I have put a call into usps inspections because sarah clearly wants her post office to continue to be a joke. As I type this, I had a package out for delivery today and now it is at a usps facility in a DIFFERENT ZIP CODE with delivery date unknown. What the heck, it was at the Golden post office and out for delivery today how is it somewhere else now?? What are they doing at this post office. This isn't the first time we have had issues either. A month ago they were sending all my fiances packages back to sender. He has lived here for 2 years. Did a change of address the day he moved in and one day our mail carrier just decided nevermind he doesn't live here. It was so nice that they returned his truck registration and tags back to sender so we had to pay for replacements. I really hope something changes. I now have changed my shipping address to my parents house now because I do not trust that anything will show up. I should be able to trust my local postal service. Unfortunately that is not the case here in Golden, Colorado.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1100 Johnson Rd offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services. Be sure to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most locations require you to schedule an appointment via the online scheduler for passport services. Limited walk-in hours are offered at select locations.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this Post Office?
Yes, you can reserve a PO Box online or apply in person at this location, bringing two valid forms of ID and a completed application if applying onsite.
Are PO Boxes accessible after hours?
Most USPS locations provide 24/7 lobby access to PO Boxes, but hours may vary by location. Check directly with this Post Office for specific access times.
What are the operating hours for the United States Postal Service at 1100 Johnson Rd?
This Post Office is currently closed every day of the week.
How can nearby locations help me when visiting the USPS at 1100 Johnson Rd?
Nearby places like Golden Post Office and other USPS shipping centers may offer additional postal services in case you need alternatives. Local businesses such as Louis' Cafe provide great dining options before or after your visit.
Are there medical facilities near the USPS at this location?
Yes, nearby clinics like NextCare Urgent Care and Golden VA Clinic provide urgent and family medical services, useful if you need healthcare options in the area.
Which local businesses near this Post Office offer home improvement or decor services?
Efficiency Revolution offers home improvement supplies and services, and Clingless specializes in home decor and kitchen and bath items, providing convenient options nearby.