The UPS Store

3.6
152 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2423 in Glenwood Springs offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of 14th And Grand Ave ( Hwy 82 ).

Details

  • DeliveryNot available

Location

The UPS Store
1338 Grand Ave, Glenwood Springs, CO
81601, United States

Hours

Reviews

3.6
152 reviews
5 stars
87
4 stars
8
3 stars
4
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and condescending behavior from certain employees.

Staff Performance

Miguel and his team receive frequent commendations for their efficiency and willingness to assist customers, although some reviews highlight issues with other staff members.

Store Environment

The store is noted for being clean and organized, with improvements attributed to new ownership, but parking remains a concern for some customers.

Service Efficiency

Many customers appreciate the quick and efficient service, though there are complaints about inconsistent experiences and long wait times during busy periods.
  • OO
    onefast800
    Dec 31, 2025
    1.0
    My wife called on Saturday to make sure a Notary would be available the following Monday, to which they replied yes and no appointment would be needed just come in. My wife arrived just after 8 and the notary wasn’t even scheduled to come in till later in the day. Lady at the counter was rude and very unprofessional, unapologetic on the whole situation. If you’re in the area and need notary services make sure to visit the Copy Copy store for your Notary and shipping needs. They were very helpful and we were glad to support them over the ups store. Be better UPS store
  • JL
    Janis Leasure
    Dec 12, 2025
    5.0
    Oh my goodness! The new owners have made this store amazing! The store is super clean and organized. Miguel who has worked for UPS for years at another store has transferred to this location and I am so happy. He is the nicest and most knowledgable employee. He and his sister are quite the team. Fast and reliable. Happy that Miguel is now running the store.
  • LC
    Liz Caris
    Nov 5, 2025
    5.0
    The staff at the Glenwood Springs UPS are the best! Miguel and his sister make you feel like family! You are lucky to have them!
  • CP
    Cathy Packler
    Oct 20, 2025
    2.0
    Very displeased with customer service I received today. It felt condescending. I understand first hand how serving the public can be demanding. I can only hope for a better experience next time, if I do return. I was already having a day of challenges before setting foot in the store. Also, their parking was awkward. Maybe next time I'll park across the street at City Market. It might be less stressful.
  • CF
    Christine Flocken
    Sep 28, 2025
    5.0
    Awesome store!! The staff is always so helpful, professional and friendly! Miguel is amazing at following up with any issues and very professional, friendly and helpful! Definitely goes above what you would expect! Great atmosphere as well..definitely recommend!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2423 in Glenwood Springs offer?

The UPS Store #2423 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.